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More Mexican Riviera / Coastal CA cruises? Started June 21, 2021, By We're travelling with Princess and I'm disappointed. Trip Delay: Up to $500 for any pre-cruise trip delay expenses and/or post-cruise trip delay expenses up to $1,500 (not to exceed $1,500 for both pre- and post-cruise delays) for meals, hotel and transportation. What if I cancelled a booking on a cruise that Princess is now cancelling?You can check the relevant cruise details on this page to see if you qualify for any additional compensation. You can also visit our Frequently Asked Questions. In the event any guest believes any cancellation fees have been applied in error, they should contact us. I booked a Princess cruise about a year ago. The countries' entry requirements are separate from our cruise protocols. The Princess Cruises cancellation policy has revised its final payment dates for cruises departing up to October 15, 2020. Excursions involving hotel accommodations, flights and private vehicles must be made at least 30 days prior to sailing. Future Cruise Deposits cannot be added to a booking after the booking has been paid in full and may not be combinable with other promotional offers. As I stated above, I just can't understand Princess' decision, and as you mention, today Australia has lifted it's cruise ship ban. Subject to minimum premiums of $39 (Standard) or $59 (Platinum). Started August 27, 2021, By Sounds logical. If you do not have the original card, contact Princess Cruises Gift Card Customer Service at giftcardsupport@princesscruises.com or 1-855-426-0168, and a new Princess Cruises Gift Card will be sent to you. Yep, our Pacific Coastal on Majestic in May 2023 was axed. Princess customer service can be reached at (800) 774-6237 or via the contact form on the customer care page.Due to potentially long wait times on calls, the contact form is the line's . [CDATA[ If an FCC has been applied as a form of payment, Princess will first deduct any imposed cancellation fee from such FCC before assessing cancellation fees on other forms of payment. Princess Cruises ; Princess cruise Feb 2022 - Cancel for any reason with Princess' Vacation Protection insurance - FCC good how long? My cancellation notice shows for each of us 1/2 of the cruise fare and the cost of insurance as cancel fees, now I need to stay on top of it and make sure these fees do indeed turn into FCC. Additional information about Princess Cruises is available through a professional travel advisor, by calling 1-800-PRINCESS (1-800-774-6237), or by visiting the companys website at princess.com. Contact your Sales Agent or our Customer Service department online, via email, or by phone at 1-800-427-8473 and ask about potential opportunities for flexible cancellation policies, rebooking opportunities and other options. FCCs issued in lieu of refunds are refundable (Refundable FCCs); otherwise FCCs are not refundable (Nonrefundable FCCs). So if anyone knows how I can get that date moved to Dec 31 2023 let me know. Princess Vacation Protection Standard To obtain your state-specific Certificate of Insurance providing the terms, conditions and exclusions of the certificate, visit PVP Standard. With the complexities of international air travel and border closures, it is with a heavy heart that we have to continue to cancel select cruises. Will be interested to see if they extend my FCC that is paid on the Royal they just canceled. Captain's Circle Loyalty Tiers Cruise Advice Top 10 New Cruiser FAQ Cruise Destinations Destinations Overview Alaska Asia Australia & New Zealand It does mean that the cruise line has canceled a total of 11 voyages for the Diamond Princess cruise ship out of San Diego, California, from September 1, 2022 through November 13, 2022. CRUISE HIVE LTD 2008-2023. On Tuesday . Princess Medallion Class summer cruise vacations sail to incredible destinations including Alaska, the Caribbean, Mediterranean, British Isles, Scandinavia and Canada & New England. 19952023, The Independent Traveler, Inc. Princess New Cancellations as of March 14th 2022. With the extension of our Book with Confidence program, were giving cruisers the confidence to book a summer vacation now, knowing they have flexibility in case they need to alter their plans.. In my case (I think I mentioned above, but here it is again): I had paid a non-refundable deposit of $200 about a year prior for our Feb 2022 cruise plus EZ-Fare , and bought PVP Platinum insurance in June. book by Dec 31/22 for cruise up to November 30/23. Princess Cruises introduce their new 3-tier package option system, comprising of Princess Standard, Princess Plus and Princess Premier, on cruises booked from 1st June 2022 departing after 25th June 2022. This means that you have longer to decide if you wish to pay the final balance. I was told by my TA that that amount would be issued within a few months as a. Hoping things will be much better in a few more months. If You Cancel Your Princess Cruise: Under the terms of Princess Cruises' "Book with Confidence" program, passengers with bookings made on or before March 2, 2022 and departing through September 30, 2022 can cancel at any time up to 30 days prior to departure to receive a FCC for all monies paid. Sorry it I used the wrong terminology for Princess when I said CwC instead of Book with Confidence. Youll get everything youve paid back, either as a refund or FCC? Under the Cruise With Confidence guidelines, if you booked Flexible Air flights through Princess' EZair program, you will receive a refund, minus any cancellation fees, the cost of which will be added to your total future cruise credit. I wonder where the Royal will go? It helps to understand the differences between these, as you get them for different reasons and they can be used for different items. . The Carnival-owned cruise line is informing guests of cancellations that impact two ships. Need help while you travel? July 8, 2013. Call 1-800-Princess or contact your Travel Advisor. Comparing the Princess cruise ships sailing to Alaska in 2023, Holland America Line and Princess Cruises bring back face mask requirement on Alaska cruises, Three more Princess Cruises ships return to service, Princess Cays: What you need to know about Princess Cruises Private Island, 15 reasons why a solo cruise is a great way to travel, I'm 28 and spent $20,000 on cruising in the last year. Started June 21, 2021, By Future Cruise Credits (FCC(s)) may be awarded to guests for many reasons, including if their cruise is cancelled. Other items purchased prior to the start of your cruise will also be refunded. Travelers who haven't yet made their final payments are eligible to receive full refunds to their original form of payment. Every cruise line calls it something different! The Future Cruise Deposit is a reduced, fully refundable deposit of $100 per person that secures a booking until final payment and gives you up to $150 Onboard Credit! Usual three options including getting our money back, schedule another cruise or take an FCC and wait. Type text, add images, blackout confidential details, add comments, highlights and more. You dont need to take any action to receive the default compensation offer. One of the most common questions we hear from our guests is, Should I buy travel protection? If you want to spend more time relaxing and less time worrying about the unexpected, the answer is yes. Read Also: Princess Cruises Announces Brand New 2023-2024 Itineraries. Our friends didnt purchase Princess protection and they ended up having no issues due to the recent changes to cancellations brought about by Omicron. In mid-April, Princess announced cancellation of all cruises through June 30. Per head of population Australia is one of the strongest cruising markets and we would have filled up cruises without doubt. Princess Cruises and Holland American Line cruises are still heading to Alaska with land excursions following the cancellation of cruises. Your well-being is our number-one concern. In between time I bought Princess' Vacation Protection insurance; bought it early to start the "60 day pre-existing" clause. I would hope FCC would be for what I paid for original cruise. Princess Cruises extends its Book with Confidence policy to provide further flexibility for 2022 Summer vacations. Many tested positive and were put in quarantine cabins for the remainder of the cruise. I was told by Princess that it is refundable..but not if you go thru the insurance for a refund or for fcc. There has been a fair bit of progress in the last few days about recommencing cruising from here. When you see the Future cruise credits posted, click on details and it shows the sail by date. There is also the option for a full refund which must be requested using an online form by September 8, 2022. Our Panama trip on the Ruby just died and the replacement is on the Emerald which does not show many suites available. So we opted to not wait and canceled outside the 30 days. We booked Majestic April 2 and cabins were scarce on that booking. Once on board, you can use Onboard Credit on shore excursions, specialty dining, spa treatments, beverage packages and more. Captains Circle members who have achieved Ruby, Platinum or Elite status who elect to purchase Standard PVP automatically receive a complimentary upgrade to PVP Platinum; well pay the difference in plan cost on your behalf. By Because the only concern you should have on vacation is how to get the most from your time away. The second change the line made is. Princess is extending its 'Book with Confidence' program to summer 2022 sailings, including all cruises departing through Sept. 30, 2022, for all bookings made by March 2, 2022. Sorry, my bad, I meant Grand and not Crown. Why do Florida residents receive cruise discounts. Life happens, however, and it's good to be prepared for when the unexpected happens. Wow. . Princess passengers whose cruises are canceled have several options. View our Book with Confidence Cancellation Policy. I know it takes time to get ships ready again but I would have thought 2023 was safe. Q: What if my condition did change prior to purchasing Princess Vacation Protection?A: Rest assured, emergency evacuation benefits are still provided in the event of a medical emergency. Cruises six to nine days: $250 per person . Note that Princess Vacation Protection is not available to residents of the state of New York, Quebec, Puerto Rico, or Mexico. Pro-rated . Also, we feel lucky to have had our FCC back in our account after 5 days, but neither of our other friends who canceled the same day have seen theirs yet. Cancel up to 30 days before you sail, and get your cancellation fees back as a Future Cruise Credit Applies to all voyages departing through September 30, 2022 To use the FCCs created as part of this program, book your cruise within a year from the date you received your credit, and sail by September 30, 2023. I thought I read somewhere it was only until April 2022 to book something. By the end of Feb 2022 "things" could be much better and I might regret canceling. I mentioned to her that I contacted LIVE chat 3 different times to confirm that it was refundable. View Details & List of Affected Cruises (PDF), View Details & List of Affected Cruise (PDF), Weve updated our policies to give guests flexibility while booking cruises during this unusual time. Majestic is also listed to do cruises just prior and after your cruise. Its another cancellation day for select guests booked with Princess Cruises as the cruise line has canceled sailings for Regal Princess in the Baltic and Royal Princess in Asia. The company is incorporated in Bermuda and its headquarters are in Santa Clarita, California. Also, if you cancel your cruise vacation and do not qualify for cash reimbursement due to an unstable medical condition prior to purchase, you will have the benefit of cancel-for-any-reason protection from Princess. Princess Vacation Protection Platinum To obtain your state-specific Certificate of Insurance providing the terms, conditions and exclusions of the certificate, visit PVP Platinum. A Princess spokesperson said the changes were made due to "labor challenges." . However, if I do not see such an FCC I still feel canceling was our smartest move.for our situation. Q: If my pet becomes ill and I have to cancel my trip as a result, will Princess Vacation Protection reimburse me?A: Although you would not qualify for cash reimbursement, as an added feature for purchasing Princess Vacation Protection, Princess will provide a credit toward a future cruise equal to 75% of the cancellation fees imposed (100% if Platinum Vacation Protection is purchased) if you choose to cancel for an ineligible reason. If you need to cancel for specified reasons outlined in the Cancellation Fee Waiver section of the plan youll receive a refund of your cancellation fees. The Government has been getting a lot of flak about us being able to travel overseas to do a cruise but not in our own backyard. As of today, which is only about 2 weeks after canceling, I do not see that Princess FCC on my record. This will have to be selected by the end of 2023 and is tied to the guests Captains Circle Number. Guests that reserved their cruise before August 8, 2022 will have the following COVID-19 Assistance at no extra charge. This did not bother me since it was the same itinerary and OBC perk from original cruise was transferred to new cruise. The cruises would also be offered not with the Diamond Princess, but with Discovery Princess or Crown Princess. We chose the latter. Learn about the types of cruise credits and how to use them. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. I am very confused by Princess' decision. I have flights to Vancouver - return from Hawaii. Find a Bargain Please choose a vacation type. Sail through your vacation with less to worry about. Now its a promise. Princess New Cancellations as of March 14th 2022 By LACruiser88, March 14 in Princess Cruises Share Followers 6 1 2 Next Page 1 of 2 LACruiser88 Rare 2k October 4, 2012 Woodland Hills, Ca. Should I think our cruise is a go or not? FCCs cannot be used for onboard expenses (including but not limited to shore excursions, crew incentives or other optional programs or services). After final payment, cancellation fees apply; the closer you are to the sailing date, the higher the fees and the less money you'll get back. Princess Cruises has extended its Book with Confidence policy to summer 2022 sailings, including all cruises departing through September 30, 2022, for all bookings made by March 2, 2022. Learn more about our commitment toCruise Health. UPDATES INCLUDE HOW TO CONTACT PRINCESS CRUISE LINE TODAY, JANUARY 2, 2022 AND AFTER AND ALSO WHEN ENROUTE TO A CRUISE AND NEEDING HELP. For details, see Terms & Conditions below. Even if they are not traveling with you, if someone in your immediate family is diagnosed and treated for an illness, you may request a refund to the original form of payment. No replacement cruise was offered for mine. window.__mirage2 = {petok:"Qddf2I9l1A9H_69ZQRyFvWyBG4Z5oV6EVUBcilrF3UU-31536000-0"}; All Rights Reserved. Ours included a balcony and VIP amenities and an Ultimate VIP cruise in fall 2021 or Spring 2022. #1. Cruise with Confidence is 30+ days prior to sailing, and needs someone to be Covid Positive within 30 Days? Thanks very much for the instruction on how to check my Princess account for the FCC. . Learn all about our flexible booking options and sailing with peace of mind. Life on-board. I thought there was a new number for us to call! The cancellations for the two vessels come during a busy time for Princess Cruises, which is still gradually bringing its fleet fully back to service. Princess Cruises has been forced to cancel a limited number of voyages for the Diamond Princess cruise ship, which includes departures out of San Diego, California. If yours is one of them, youll see this in the Circle Savings section of your My Princess account. Cancellation fees will be deducted from any used FCCs prior to being returned to the guests My Princess Account (if applicable). I am now confident we made the right decision to cancel, as sad as it was at the time. These FCCs can be used against any holiday that is on sale at the time of booking. How long will it take to get my refund or FCC? Onboard Credit is only per person for the person using the Future Cruise Deposit; it does not carry over to any other passengers in the stateroom. For. What happens to my FCC if the voyage I used it on is cancelled by Princess?The Future Cruise Credit will go back onto your profile and you can re-use it before the expiration date. Available in both a Standard and Platinum plan, choose the plan you want based on the coverage and plan price that works best for you. We make sure cruisers are fully prepared for their cruise vacation with tips on ships and ports. Ill remember that for next time, or I suppose I could pursue it now. Not quite sure why. Nothing for the Royal. We were booked on the Majestic, 4/4/23, 28 day, Sidney to LA voyage. Remember I cannot confirm the date I was told (above) of December 2023; I only have my TA's word for that.