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Medications, baby formula and food, and breast milk are allowed in reasonable quantities exceeding 3.4 ounces in your carry-on luggage and are not required to be in the zip-top bag. You can find more information about location, access and pricing at https://www.flypdx.com/Parking. This site uses cookies to ensure your digital experience at FlyPDX is the best it can be. Passengers should carefully check their boarding passes and make sure to use the security checkpoint at PDX that matches their gate location. The Short-Term Garage is adjacent to the terminal and is $4 per hour with a maximum of $30 per day. Please contact your Airline for airline information. TDD: 1.800.815.4636. It is the state of Connecticut's busiest commercial airport and the second-busiest airport in New England after Boston's Logan International Airport, with over 6.75 million passengers in 2019. How do I check the status of flight arrivals and departures? Get CLEAR. To avoid this, TSA has worked with several companies to develop locks that can be opened by security officers using universal "master" keys so that the locks may not have to be cut. At no time is any animal in the airport allowed to be within 10 feet of a government working dog, nor allowed to interfere with the government working dogs task. Information found on CountyOffice.org is strictly for informational purposes and does not construe legal, financial or medical advice. Rental car location was on-site for Budget, Avis, Enterprise, Hertz, and National. If your baggage alarms, they need to physically inspect it. These locks are available at PDX and travel stores nationwide. Contact Information for DHS Headquarters Operator Number: 202-282-8000 Comment Line: 202-282-8495 TTY: Use the Federal Relay Service for either number above DHS Mailing Address Contact information for DHS Components Contact information for specific programs of interest Keywords Contact Point of Contact (POC) A passport and additional documentation may be required if you are traveling internationally. Portland Oregon TSA Contact Information Address for Portland Oregon TSA, a TSA Office, at Northeast Airport Way, Portland OR. You can put restricted food items in your checked bag, or ship them ahead. If you are traveling domestically within the United States, it is requested that all passengers age 18 or older present non-expired government-issued photo ID, such as a driver's license or passport. If you are picking up a passenger, wait for them outside. Animal Air Travel Operated by USO Northwest, the 635-square-foot center offers snacks, drinks, videos, books, magazines, Wi-Fi and the use of computers at no cost. You can utilize the drop-off/pick-up areas located in front of the terminal building on the departure level, or take advantage of one of the many ground transportation options, including riding the TriMet MAX train, executive cars, taxis or shuttles that serve the airport. At PDX, we understand and appreciate the need for some passengers to travel with their animals. It's first come, first served. Where do I catch MAX, the light rail train? Vehicles that wait at the curb or are left unattended will be ticketed or towed. Contact us. . TSA is full of all kinds of people: high school graduates, single moms, veterans, people looking for a career or just a way into federal service. Liquids, Gels and Aerosols Liquids, gels or aerosols are only allowed in limited quantities in your carry-on luggage. @TSA. Trained service animals are allowed in the airport any time. Now, counterterrorism and homeland security officials in the federal government work to imagine the unimaginable and enhance defenses to prevent the ever-changing and growing threats to aviation . It is the second busiest airport in Arizona, after Phoenix Sky Harbor International Airport.. TSA PreCheck costs $85 for five years, and can be paid via credit card, money order, company check, or certified/cashier's check. Tuesday: 10am-5:00pm Wednesday: 10am-5:00pm Thursday: 10am-5:00pm Friday: 10am-5:00pm Saturday: CLOSED Sunday: CLOSED During open hours call 503-460-4272 If you have lost an item in the airport, please file an inquiry on the below link. Visit the Transportation Security Administration (TSA) website, www.tsa.gov, or call them at 800-255-1111. For specific carry-on item information and size restrictions, contact your airline. You can bring pies and cakes through the security checkpoint, but they are subject to additional screening. Related Links: Please be aware that animals that are not traveling with their owner or being shipped by air are not allowed inside the terminal. 2226 reviews of Portland International Airport - PDX "The Portland International Airport is a quaint, medium sized airport with enough breathing room to get through baggage check. You can view the USO location on the terminal map under 'USO.'. You can catch the TriMet MAX light rail train on the south end of the lower roadway. Check the TSA website for the latest restrictions. You must use your full name as it will appear on your airline reservations. procedures, please call the TSA Consumer Response Center toll free at 1-866-289-9673 or visit their website at Please allow up to 30 minutes for your wheelchair to arrive during peak travel times from 5:00 a.m. to 7:30 a.m. and from 10:00 a.m. to 2:00 p.m. To learn what to expect at the TSA security checkpoint with medical devices or to request special accommodations, please contact TSA Cares 72 hours prior to traveling by calling 855.787.2227 weekdays from 5 a.m. to 8 p.m. PT or 6 a.m. to 5 p.m. PT on weekends and holidays. Contact us via email at CustomerService@ColumbusAirports.com. We don't track, store, or sell your information. Be sure to check with your airline in advance of your trip or visit the U.S. Department of State - Bureau of Consular Affairs website to learn what you'll need. Portland, United States. Contact your airline for opening and closing times. Lactation rooms for individuals who wish to express milk prior to or following a flight are located post-security near Gate D2, Gate E8 and across from Capers Caf near the South Lobby on Concourse B. If your identity is confirmed, you will be allowed to enter the screening checkpoint. The official Twitter account of Portland International Airport (PDX), voted by Travel + Leisure as "America's Best Airport." #flyPDX. Baggage policies and fees vary depending on your airline. Portland (45.58926 ,-122.593753) Lost And Found If you've lost something at Portland International airport and would like to recover it, the proper contact information is below. You are not limited in the amount or volume of medically necessary items in your carry-on baggage. Portland, OR 48 115 43 10/6/2022 We went there to enroll in TSA-Precheck. The Economy lot is $4 per hour with a maximum of $15 per day with the seventh day free. For additional information on animal travel, visit the International Airline Transportation Association 'Travelers Pet Corner' and USDA, Animal and Plant Health Inspection Service 'Pet Travel'. If you need in-flight assistance or wheelchair assistance from the curb to the flight, please contact your airline. No, there is not. The Long-Term Garage is located within walking distance from the terminal, on the other side of the Short-Term Garage. Many of the major air carriers that serve PDX transport animals and provide detailed information on their websites. Can I still fly if I don't have a valid ID, or if my ID is a temporary paper copy? Only one person may be allowed to accompany a special-needs passenger to or from the gate. Before sharing sensitive information, make sure youre on a federal government site. For extra speed and convenience, complete the online application before arriving at PDX. Due to COVID-19 were limiting the number of people inside the terminal to minimize congestion. The USO Northwest Center is temporarily closed due to the COVID-19 virus. The gates for this concourse are labelled as C1-C13, C15-C19, C20A-20C, C21, C22A&B, and C23A&B. Concourse C is served by Alaska, American, JetBlue, and Southwest. Gate passes are issued solely at the discretion of the airline. Phoenix Sky Harbor International Airport (IATA: PHX, ICAO: KPHX, FAA LID: PHX) is a civil-military public airport 3 miles (2.6 nmi; 4.8 km) east of downtown Phoenix, in Maricopa County, Arizona, United States. 1020. Animal owners must report all messes (urination/defecation) to the airport by using a white courtesy phone or by calling 503-460-4449, and must remain at the location until a janitorial person arrives. Animals and their owners are subject to warnings and citations, which can come with a fine of $250 and/or removal from the terminal: 1) if the animal or handler violates airport rules, 2) if the animal is not housebroken, 3) if the animal is not under the handler's control and the handler is not taking effective action to control the animal (e.g. However, you are encouraged to only carry on medication that is required for your trip. If this is an emergency, call 9-1-1. Must be registered for Selective Service (males born after 12/31/59) Must be available to work various shifts and overtime, as needed Mandatory travel for training and occasional travel may be required Apply Announcement number PDX-F19-P001 Control number 586345100 You will not need to remove suit jackets or blazers unless requested by the screener. PDX Parking. Please note that the TSA recently made an exception for liquid hand sanitizer and is now allowing passengers to bring liquid hand sanitizer containers up to 12 ounces in carry-on bags until further notice. The Port of Portland complies with and enforces applicable state and federal laws. Lost and Found Locate items left at a security checkpoint. The new routes are now on sale at introductory fares from just $39* one way. Request a TSA official for a speaking engagements. To check flight status, or with questions about traveling with animals, please call 1.877.PDX.INFO (1.877.739.4636). Only In Your State. Portland International Airport Be sure to allow additional time for potential lines at the counter. Members enter the United States through automatic kiosks at select airports. Both are equipped with a swath of artificial grass topped with a fire hydrant or rock, refuse bags, a sink and a bench. For information regarding prohibited items and screening All passengers must present Transportation Security Administration checkpoint staff with an airline-issued boarding pass, and passengers age 18 or older must present government-issued photo ID, such as a driver's license or passport. Gift bags are a good alternative. Generally, as long as your medication is in the original container with the pharmacist's label, you'll be permitted to bring it on the plane. Someone from our customer service department will be in touch soon to follow up. Check the status of arriving and departing flights on the FlyPDX website or contact your airline directly. Check with your airline. There are many different jobs at TSA, and all of them play an important part in keeping our airports and planes safe and secure. To contact Smarte Carte go to any of the white courtesy phones between the hours of 6 a.m. and 9 p.m. found throughout the airport and dial 0 for Information. The official guide to Oregon travel and tourism information. This is true even if an animal carrier is not required by the airline. If you are traveling internationally, your airline may require additional travel documents. Contact Contact Customer Service How can we help you? To learn who is eligible and how to apply to become a Global Entry member please visit the Global Entry website. The airport's parking staff will gladly provide free assistance 24/7. Please be sure you obtain a boarding pass before proceeding to the security checkpoint. Noise Event Report Please provide the following information: If you are bringing gifts through the airport, we recommend that you leave them unwrapped. Most applicants receive their KTN (Known Traveler Number) in 3-5 days, though some applications can take up to 60 days. Both rooms are ADA compliant and accessible. Getting to Portland International Airport is easy. Items left at the security checkpoints, in the public areas of the terminal, in a parking area, on a parking shuttle bus or on the roadway in front of the terminal are taken to the PDX Lost and Found office. Due to security regulations, the curb is reserved for active loading and unloading of passengers. Emotional support animals must be kept in animal carriers while in the terminal if they can fit in a standard-sized cabin carrier, approximately 17x10x13, except when using the pet relief area. Charges may apply. Airlines Serving PDX This site uses cookies to ensure your digital experience at FlyPDX is the best it can be. Both are equipped with a swath of artificial grass topped with a fire hydrant or rock, refuse bags, a sink and a bench. Short-Term Garage 76% Full Long-Term Garage 54% Full Economy Lot 56% Full Attach only identification tags to the outside of your baggage with your name, address and phone number. Animal owners must report all messes (urination/defecation) to the airport by using a white courtesy phone or by calling 503-460-4449, and must remain at the location until a janitorial person arrives. What size and weight of baggage can I carry-on or check, and will I be charged a fee? Policies regarding animal travel vary from airline to airline, and not all airlines ship animals. If you wish to escort your child to or from an arrival or departure gate, you must first obtain a gate pass at the ticket counter of the airline on which your child is flying. For that reason, it is recommended that you contact your airline in advance to ask about their gate pass policies. Staffed Daily from 6 a.m. - 9 p.m. Information & FAQs. To get better oriented, see the Portland Airport Concourse B Map. The absence of proper identification may result in additional screening, and verification of your identity by the TSA. County Office is not affiliated with any government agency. United Airlines - Airline Tickets, Travel Deals and Flights If you're seeing this message, that means JavaScript has been disabled on your browser, please enable JS . Made appointments online, arrived 10 minutes before our appointment, and were seen earlier than our appointment time. Eligible mileage program cards are listed below. 1001 Westbrook Street Portland, ME 04102 Phone 207-874-8877 Fax 207-774-7740 Did you lose something at the terminal? Pre-security, find the area outside baggage claim at the south end of the terminal (lower level). Learn more. No reservations are taken for the parking garages or Economy Lot. Animals must be leashed. This will require additional searches, slowing you and other travelers down. Portland International Airport (PDX) Address: 8337 NE Alderwood Portland, OR 97220: Hours of Operation: 9:00AM - 2:45PM, Monday - Wednesday, Friday. Contact Us. Learn more. TSA at the UNited Terminal has one Pre-Check line and typically 2 or 3 regular lines. Please note that both your passengers and all of their luggage must be at the curb ready to load to be considered active loading. All prescription and nonprescription medications including eye drops, contact lens solution and cough syrup, are allowed in carry-on luggage. . Airlines will often allow only a limited number of animals in the cabin of the aircraft on a given flight, travelers are advised to call their airline and reserve a space for a traveling animal. The post-security pet relief areas are located on Concourse C adjacent to the Alaska Lounge and on Concourse D across from gate D5. Can I make reservations for a parking space? Below you can find the most frequently asked questions about traveling at PDX. Terms and Conditions. Security Checkpoint When traveling through PDX uniformed military personnel may use the Express Lane (when available). Animals Not Traveling Ground Transportation. The indoor pet relief areas are located post-security. The 'Mailsafe Express' at each security checkpoint of PDX forwards rejected items to the address you provide. The Economy Lot is the least expensive parking option at PDX. Other Prohibited Items Check the TSA website for the latest restrictions and a more comprehensive list of prohibited items. All are accessed from the Departures - Ticketing/Check-In Level. Portland Int'l Airport (PDX) Salt . Global Entry. No appointment is necessary, but you must bring photo ID and proof of citizenship (i.e., passport, birth certificate) or proof of lawful permanent residency. Port of Portland 7200 NE Airport Way Portland, OR 97218; . Contact PDX Lost & Found, Airline questions? 7/5/2022. Portland International Airport Each concourse is labeled alphabetically, and gates are numbered sequentially within each concourse. Express Lanes are restricted to those who qualify. Follow the signs near carousel 2 in baggage claim. 7000 NE Airport Way Concourse C, Portland, OR, 97218 . Yes. You can check parking availability for any garage on our website. Government branch: Executive Department Sub-Office/Agency/Bureau. If the animal does not fit in a standard-sized cabin carrier, the owner must carry the animal at all times, except when using the pet relief area; if the animal is too large to carry, the animal must remain on a short leash that does not extend from the body by more than three feet. The TSA can be reached via phone or by email. The outdoor area is located outside the airports baggage claim level (south side). You may bring one bag and one personal item such as a purse, camera case, small backpack, briefcase, laptop computer or shopping bag. TSA recommends that you arrive at least two hours in advance of your flight time. Your best bet is to call the traveler directly or have the traveler paged at the airport. Airport Administration. Active military personnel and retirees and their families are welcome. For more information, please contact your airline. If your flight is within 72 hours, please call TSA Cares (855) 787-2227 to request assistance. Phone: 503-326-7063. If my checked baggage is missing, damaged, or delayed, who can help me? Please contact your airline prior to arriving at the airport when traveling with your bike to determine fees, availability of packing boxes and other requirements. Personal items such as scarves, ties, and ribbons attached to checked luggage may cause problems with the baggage handling system and could result in a delayed flight or damaged luggage. Contact Us Look up email and mailing addresses, telephone numbers, help-desk support for web applications, instructions on how to report incidents, and more. Our Noise Management department can assist you with any questions or concerns about aircraft activity or noise. animals that are growling, biting, nipping, barking, or exhibiting similar behavior). Picking up an Animal Call the airline in advance to determine whether the animal is to be picked up at a cargo office or in the terminal. You can obtain your boarding pass electronically on your home computer, via a smartphone app or in person at the airline's ticket counter or check-in kiosk at the airport. However, after you have gone through security, you may purchase food to take on the airplane. Travel & Transportation Portland, OR flypdx.com Joined February 2009. Lost and Found can be reached at 503.460.4272, they are open M-F 9 AM to 5 PM. We offer disabled parking at a discounted daily maximum parking rate of $12 per day for vehicles displaying a valid state-issued disabled permit, placard or license plate. Quick Info. Were currently limiting the number of people inside the terminal to minimize congestion. The U.S. Department of State - Bureau of Consular Affairs website provides information regarding the travel documents needed for any country that you are visiting. If they continue their journey they need to re-check-in their bags where indicated, before proceeding to to their connecting flight's gate. For up-to-date information on permitted items you are allowed to take through the security checkpoints, please visit the Transportation Security Administration's (TSA) website or call the TSA Consumer Response Center toll-free at 866.289.9673. PDX Customer Service. All passengers must present TSA checkpoint staff with an airline-issued boarding pass, and passengers age 18 or older must present a government-issued photo ID, such as a driver's license or passport. Ticket Counter Check-in The airports lobby is open 24 hours, 7 days a week. People serving a higher mission or searching for stability. Passenger Support Request assistance with security screening. Contact Us | U.S. Customs and Border Protection Contact Us For questions regarding Global Entry or any other U.S. Customs and Border Protection (CBP) program, you can visit the CBP Info Center website or contact the Global Entry Enrollment Center nearest you. . You can request information, submit a complaint or compliment, tell us about a TSA PreCheck issue, and request TSA Cares Assistance as well as let us know about a security issue or civil rights violation. The airport serves Burbank, Hollywood and the northern Greater Los Angeles area, which include Glendale, Pasadena, and the San Fernando . Travelers should contact their airline directly regarding fees, documentation, animal carrier guidelines and health requirements. Contact your airline regarding identification requirements for unaccompanied minors, and for infants and children that are being held and dont have a purchased seat of their own. What is the address for Portland International Airport? Without advance consent of the parking office, your vehicle is subject to towing at your expense. Baggage Allowances Baggage policies and fees vary depending on the airline, so contact your carrier directly for information regarding carry-on and checked baggage allowances for children. 1. These are dedicated spaces that offer privacy for travelers and airport employees who need to express milk. It is a food desert. Please allow up to 30 minutes for your wheelchair to arrive during peak travel times from 5:00 a.m. to 7:30 a.m. and from 10:00 a.m. to 2:00 p.m. Reporting or tracking a missing, damaged or delayed bag must be done through your airline. Always. TDD: 1.800.815.4636. Call the airline directly, or the airports information line at 503.460.4040 for your airlines ticket counter hours. The Transportation Security Administration (TSA) is the federal agency responsible for managing and operating the security checkpoints at PDX. Direct Contact Information Find direct contact information for DHS, its component agencies, and specific programs of interest. Related Links: Passengers Served: 19.8 million annually. All rights reserved. Arrivals and Departures The $78 enrollment application fee covers five years of participation in TSA Pre-Check. Bangor International Airport; 207-974-4212; Portland Portland International Jetport; 207-541-2620; Presque Isle Northern Maine Regional Airport; 207-764-0455; Rockland Knox County Regional Airport; 207-594-4326; Trenton Hancock County-Bar Harbor Airport; This documentation is not required and will not exempt you from the screening process. You can expect that these containers will need to be screened separately, which will add some time to your checkpoint screening experience. However, the ticket counter hours vary by airline. Can I confirm that a family member or friend is on a flight? An official website of the United States government. All international arrivals - with the exception of those who went through U.S. Customs clearance at participating airports - need to go through passport control, pick up their bags and go with them through Customs clearance . Items such as pillows, diaper bags and tennis rackets are usually considered personal items. Portland International Airport (PDX) is open 24 hours, 7 days per week. Also, please be prepared to provide your own government-issued photo identification (e.g. 7000 NE Airport Way Thank you for your submission. Bikes can also be shipped via all cargo carriers. Portland International Airport is owned and operated by the: Find helpful tips to get you to your plane relaxed and on time. Here, you'll find Avis, Dollar, Enterprise, Hertz and National car rental agencies. Get Directions. If you have questions regarding the Global Entry program please contact the CBP at 1.877.227.5511. Typically, you can check-in online, over the phone, on your airline's smartphone app or at the ticket counter or kiosk. . Please contact your Airline for airline information. Carry-on Items All essential items, such as medications and important travel documents, should be included in your carry-on items. For information regarding prohibited items and screening procedures, please call the TSA Consumer Response Center toll free at 1-866-289-9673 or visit their website at www.tsa.com . You may not leave your vehicle unattended. Gold Key Valet parkingFor the safety of our customers and valet staff during the ongoing COVID-19 pandemic, Gold Key Valet parking is temporarily suspended. PDX Customer Service It is advised that you put film in your carry-on baggage, as the checked baggage screening equipment will damage undeveloped film. Make sure you keep your luggage with you at all times.