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The six trusts, which account for 60% of the mental health trusts in the capital, are now using these new computerised patient record systems, as part of a London-wide NHS IT upgrade. Until fairly recently, each professional discipline maintained its own patient records separately, within the same NHS trust. Learn how to use the Rioelectronic patient records (EPR) system for community and mental healthcare. Embrace the concept that information is there to be shared, unless there is good reason not to do so. Integrate Systems where possible. It serves three London boroughs with a combined population of about a million people. Traditionally, keeping track of records for mental health patients has been a complex and time-consuming process. EPRs enable patient data to be shared between healthcare facilities, accessed via a centralised system and amended at the point of retrieval. Electronic patient record (EPR) systems provide a centralised view of patient data, giving healthcare professionals access to the information they need to make informed decisions. The system supports the vision to hold one integrated, electronic health record (EHR) for each person, to make it possible to deliver the highest quality and most efficient healthcare service. <>>> Under RiO, the clinic appointment system is also now available across the whole of Lambeth and appointments are open to all patients, at any clinic, helping to reduce waiting times. This website uses cookies to improve your experience while you navigate through the website. I have been able to elicit times of the day when a clients mood is low and also underlying concerns that may be triggering this. When approached to help configure this system in 2005, I took it as a unique opportunity to improve the clinical care of mental health service users. << My ESR Page last updated: 24 Aug 2022 Note Type - every . RiO Application Portal Home Work With Us RiO Application Portal Open RiO Whittington NHS Spine Portal The NHS portal lists links to, amongst others, Smartcard self-management service, SCR and UIM applications. L:\TRNG\EPR\Rio QRG in progress\Rio QRGs Approved\Searching RiO QRGV1.doc 16/03/17 1 RiO - Searching Good Practice When you attempt to find a patient - the system will search locally first. Initially implemented in 2006, RiO collects both demographic and clinical data, improving the quality of immunisation information held on each child in Lambeth. << LSCFT (The Trust) is a large NHS Community Trust providing services to the people of Lancashire and South Cumbria. endstream endobj 199 0 obj <>stream Information included in this eLearning was accurate at the time of publishing date: December 2022. endstream endobj 201 0 obj <>stream Patients of the trust will be in contact with one or more of these services. /CS /DeviceRGB /Contents 2 0 R Game changing Intelligence for Microsoft Managed Service Providers. Our Aims and Objectives in this were to: Build infrastructure for the new system which would be fast, highly secure and resilient Migrate all documents from the old EDMS (WinDip) into the new CITO EDMS Systematically subject each document to Optical Character Recognition (OCR) so that individual or phrases words can be searched for. A series of consultation groups with front line clinical staff from across services to identify how to make RiO better for you. Six mental health trusts in London are now using new IT systems, delivered under the NHS IT programme, to help deliver better care to patients. We appreciate all the feedback given. CITO is closely integrated with RiO, the Trust EPR and we have also built a Microsoft Word Plug in which facilitates direct upload to the system from Word, where this is required. RiO in a community trust: Kenny Gibson In our primary care trust we manage a whole range of services, including intermediate care in-patient units, out-patient clinics, foot health, health visiting, school nurses, speech and language therapy, reproductive and sexual health, community nursing and end-of-life care. IntroductionElectronic healthcare records from the UK are accessible to researchers via a number of platforms, but these platforms typically include data from a limited subset of health and care services. Examples of non-clinical activity would be: If you have any questions or queries, please just click on the address below to email us: To all of you who have inputted into this so far, we would like to say a massive thank you. hb```c``*c`a`* B@Wu P&:(f`, qzQ!` l9%%(d Cerner (iCLIP, Order comms) RIO Choose and Book Electronic Staff Record (ESR) Summary Care Records (SCR) It is mandatory for you to have completed training on these systems . >> Mental health, community and child health, Rio Electronic Prescribing and Medicines Administration (ePMA), Rio Criminal Justice Liaison and Diversion Service (CJLDS) Screening, Clinical Lead, Berkshire NHS Foundation Trust, Community Psychiatric Nurse, Berkshire NHS Foundation Trust, mental health, child health and community care. on behalf of someone else, use the spy glass to search for them. RiO Training Videos You are here: Home Sections RiO Training Videos 01 Clinical portal 02 Referrals 03 Progress notes 04 Assessment Forms 05 Documents 06 Caseload 07 HCP Diary 08 Clinics 09 Care Planning 10 Inpatients 11 Editable Letters / Dropzone www.awp.nhs.uk Designed by Ged Wood, Learning Technologist, Learning & Development, Woodland View, Brentry Lane, Henbury, Bristol, BS10 6NB Team / Ward 7 Quick Reference Guide Version April 2014, for RiO 7 order p32 Print this Quick Reference Guide, double sided, on only 4 sheets of A4 paper Guillotine across the centre By using this website you agree to our use of cookies. 2 0 obj Some of our customers experienced a 35% cost reduction in printing costs using Rio Mobilise. 195 0 obj <> endobj The course equipslearnerswith the knowledge to access patient records, including how to retrieve, edit and document patient data appropriately. Once the new infrastructure was in place, we had the opportunity to redesign the metadata and create a much more open, accessible but highly secure system. With live online, you can interact, askquestionsand practice new skills all without leaving your desk! jWA9' Its just changed everything. Initially, I was involved in long discussions with a group of multi-disciplinary colleagues, reviewing each others assessment schedules and record keeping methods to agree a single set of specifications that all London mental health trusts could sign up to. Implementation Office' (RIO) comprised of stakeholders across DHSC, the NHS, social care and local government has been set up to drive forward implementation of recommendations 1 and 2, across health and social care. As part of our commitment to providing you the best possible RiO experience, we are doing the following: 1. Go to the patient's Clinical Portal Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. /Type /Page With live online, you can interact, ask. This is a continuing process which will improve patient care and allow the clinicians working for the trusts to work in a more efficient way. This has been reflected in improvements cited in a recent mental health service users survey, conducted by the Healthcare Commission. With patients potentially receiving healthcare from so many different teams and practitioners within these settings, it is vital that we have a patient record that allows everybody to keep records in one secure system. We have an entirely end-to-end solution with the Rio EPR. With ePMA, Patients have just one overarching record in Rio, so their prescription and administration record stay with them as they move across the healthcare organisation. endstream endobj 200 0 obj <>stream One of the key challenges is that these patients are often treated by a wide range of healthcare professionals, including psychiatrists, community nurses, clinical psychologists and occupational therapists. You can manage prescriptions and medication digitally and reduce the risk of prescribing incorrect medication, allowing you to increase best practice and reduce costs. Make the end user experience as seamless as possible. If there is an opportunity to improve something, take it. We also use third-party cookies that help us analyze and understand how you use this website. The solution provides secure and reliable access to your applications and data, wherever you are. On top of this, video calls can be set up instantly without any need for . Actual test kits. It also helps to keep a record of their mood in between conversations, providing you with a more complete view of their mental health and the opportunity to intervene if required. /XObject We use cookies on this site to enhance your user experience. /Resources /Image33 5 0 R Necessary cookies are absolutely essential for the website to function properly. By allowing patients speedy and out of hours access to appointment cancellations, this reduces avoidable missed appointments (Did Not Attend DNAs) and associated wasted appointment costs. Some of our customers experienced 165 extra visits per nurse, per year using Rio Mobilise. Our leading Electronic Patient Record (EPR) system is used throughout secondary health care services, operating within mental health, child health and community care settings, to manage administrative and clinical processes. Mental health, community and child health, Electronic Prescribing and Medicines Administration (ePMA), Programme Lead - Digitisation, Health Informatics, Dudley and Walsall Mental Health Partnership and Black Country Partnership, Midlands Partnership NHS Foundation Trust, Birmingham Community NHS Foundation Trust, Digital Technology Services Project Manager, highest quality and most efficient healthcare, One central app integrating with our EPR system in real time, Tailored view for each team, showing only the information that they need to Deliver care to their patients, Enables community nurses to complete their work, collaborate with colleagues and stay in contact all via one mobile device from any location, at any time, Emulates human conversation to provide a two-way conversation, interacting with patients to discover their needs, offering automatic responses, Self-management of appointment bookings even out of hours - patients can cancel or request to reschedule appointments, Reduces avoidable missed appointments (Did Not Attend DNAs) - by allowing patients speedy and out of hours access to appointment cancellation sassociated wasted appointment costs, Reduce admin time and improve the patient experience - by allowing individuals to fill out pre-appointment and assessment forms before they arrive at the service. This cookie is set by GDPR Cookie Consent plugin. Rio Mobilise enables health and social care enables community nurses to complete their work, collaborate with colleagues and stay in contact all via one mobile device from any location, at any time. Smartcards work just like Chip & PIN credit cards and are used to access information on the Trust's IT systems, just like we would normally use a username & password. As such the need to collaborate and share a mutual understanding of the needs of the patient is key to the delivery of efficient, effective services. You said -the BPRSAssessment Form did not enable staff to record objective/contextual information and that having an area for staff to add comments would be beneficial. Lambeth currently has 1,054 staff now using the RiO system. !E%DSLYiEmH#/Na|& Zjbj 7\1|x,aoa[vMMocQe@!]=?F]4G~;Zf'u(*KLIT. It is mandatory to procure user consent prior to running these cookies on your website. The six trusts, which account for 60% of the mental health trusts in the capital, are now using these new computerised patient record systems, as part of a London-wide NHS IT upgrade. endobj By the end of thiscourseyoull be able to: The course is ideal for new startersand anyonewho needsto accessRioelectronic patient records. Oxford Health Member of Staff MUST complete the eLearning via L&D to register your completion of the eLearning for training records. We provide a range of services from acute and forensic Mental Health services for adults and older adults, Primary Care Mental Health, Physical Community services and a range of Childrens services, both Physical, developmental and Mental Health. hmk0>7v6]ZKlw4~wr6u{Y0"xHF$XUspF p"AYU!{S$f!Z.l> t.]>D M'3;i-"Ve;UYN2S~ 6+0FgmVa,ad-DJz=wIIoZImWmUED( CxP8 This is an eLearning module for External Staff to Oxford Health e.g., Agency, Locums and students working with the Mental Health Community and Inpatient teams who require access to Rio. A wide range of clinical and professional training is available for: nurses, doctors, psychiatrists, therapists, psychotherapists and psychologists. Necessary cookies are absolutely essential for the website to function properly. e4A1D@%TOu?0g(ulw_d%N.Rtv_V,k$i$NMG}>:Ww_ ^f 1 0 obj For us, RiO has brought continuity to the patient record that wasnt there before the podiatrist can see what the physiotherapist did last week, and the school nurse can see the childs full childhood immunisation regimes all of which results in better, safer patient care. All eLearning modules use dummy data. Its better for your time management, you know that when you go in to see a patient, that you've done everything before you leave. 226 0 obj <>stream There have been challenges the time taken to input information into the computer based record system was initially a challenge for most teams but in Oxleas we have allowed clinical teams to evolve local solutions depending on their resource base. Our Rio EPR system was developed in collaboration with many healthcare experts. Data sources Data were collected through in depth . 0 It helps you improve outcomes by providing a holistic picture of patients in your care. This cookie is set by GDPR Cookie Consent plugin. ", He added: "The true beneficiaries of this project are patients and it is heartening that these advances are taking place in the mental health sector which is so often at the back of the queue. /Type /Group /GS7 3 0 R The Rio Mood Diary is easier to get safety plans to patients, with mobile working, we dont have to write it all down, its there for the patient on the app straight away. endobj The opportunity to self-manage their care. When we started RiO within our childrens services in August 2007, we quality checked and aligned our immunisations with the data from GPs. The course equips learners with the knowledge to access patient records, including how to retrieve, edit and document patient data appropriately. C},~w3v1tJ&2rb]J We also have a 24/7 on-call system which is manned by users, so that healthcare professionals are able to ask for assistance from someone who knows their role and needs even at 3am on Sundays. Mental health care often depends on many different health professionals working together to provide complex packages of care. Diploma of higher education in mental health nursing Access Rio (previously Servelec Rio) is a future-proof electronic patient records (EPR) system for community, mental and child health providers. HUMk0h)f7_I7bf{3#)vehcH%?4q Find out what are the improvements some of our customers experienced since using the Rio Mood Diary module. Find out what was the ROI some of our customers experienced since using our EPR system's modules Rio Mobilise and Rio Virtual Assistant. ? Rio Virtual Assistant emulates human conversation to provide a two-way conversation, interacting with patients to discover their needs, offering automatic responses and escalating to the support team as necessary. hMnF5F'``qq?>{={0- u2 The CJLDS App for Rio transforms the way Criminal Justice and Diversion teams carry out screening assessments by offering an alternative to paper methods. - Staff access the system via the main EPR (RiO) which ensures that the correct patient is selected. We use cookies on this site to enhance your user experience. The system has also brought greater patient involvement with their care. The ePMA module provides a digital system for prescribing, verifying, and administering medication. gs 2-l6IRyJ!TB:?Z_IIcAoAs0Ag ~!/MP.vC{m^o5Zez|b$23 Vh]KST"dRg=W/i7j_!3./BxXU@Q~>{2@Df%HzxG~J-Ij%?g\6? Rio manages both administrative and clinical processes and can be tailored to your organisations specific needs. The Outlook Web App (OWA) Learning Series will provide you with the skills and guidance on how to use, and make the most of, Outlook Web App. The module helps improve the efficiency, safety of prescriptions, and prevent costly prescribing errors by ensuring the correct information is always available and preventing users duplicating or misinterpreting it. Note: this course will take up to 2 hours to complete, but you can stop and resume at any point AS LONG AS IT IS ON THE SAME COMPUTER. RiO in a mental health trust: Dr Hashim Reza. x\o7n?j7@cA5M+:Yv+)=]=!%7E/]&5{z2.>Lb~y^__7gI0L2$sYU`7Og36\Jn= AZewPb~`n2iF3kAmAC0HIXJe$?nec=,rM4zgtQ;R5gjAUJ{6}fDu%>sd%4&. Use the NHS number or the minimum dataset of surname (family name), forename (given name), date of birth and gender. The note will be in their name and track that you wrote it. Find out how to enable it. NHSE will lead on delivery of the NHS specific recommendations 3 to 7, working closely with the RIO and the broader What is an Apprenticeship and who can apply? /Tabs /S This cookie is set by GDPR Cookie Consent plugin. These cookies track visitors across websites and collect information to provide customized ads. It has been an incredibly steep learning curve for everyone both BT and NHS staff but the benefits are now there for all to see. The cookie is used to store the user consent for the cookies in the category "Other. Kazandra Navarro pitched a five-inning shutout while also belting a three-run home run to lead the Rio Rico Hawks past the Nogales Apaches 10-0 in high school softball on Tuesday. Over 8 million records were migrated from the old system to CITO and, following detailed discussion and debate with a Document Management Working Group, all he existing metadata was remapped to a new structure taken largely from an NHS Scotland Document Management Standard. - The system is significantly more user friendly and quicker than the old system and is being used by many more staff. Sharing data usually requires manual access and duplicate data entry. 213 0 obj <>/Filter/FlateDecode/ID[<81EB6F832F6FC3479431240C66910C25>]/Index[195 32]/Info 194 0 R/Length 94/Prev 824888/Root 196 0 R/Size 227/Type/XRef/W[1 3 1]>>stream Our solution allows you to view and update patient care records securely through a web browser and provides real-time patient information and alerts at the right time in the right place. Specialty - if you work across specialties/services, select the one applicable to this patient note. Each patient works with at least a psychiatrist, dietician and family therapist. This is time-consuming and can lead to record inaccuracies and costly reporting inefficiencies. stream Rio Mobilise helps healthcare providers using Rio EPR improve efficiency for teams or staff that deliver services in the community. In this column from NHS Connecting for Health, Dr Hashim Reza, consultant psychiatrist at Oxleas NHS Foundation Trust and mental health clinical lead for the London Programme for IT, and Kenny Gibson, primary care and IT information manager at Lambeth Primary Care Trust, discuss is use and benefits. This first group of clinicians and administrative colleagues is now the pan-London RiO mental health user group, which meets with BT every two months to oversee developments in the system. If you do not, this may delay your access to Rio. This cookie is set by GDPR Cookie Consent plugin. You or someone you care for may be asked by your GP or a health professional to monitor COVID-19 symptoms at home. This website uses cookies to improve your experience. /F7 8 0 R It takes stress off me, when I finish at the end of the day, I have actually finished. RiO (Mental Health) Electronic Patient Health Record System Learn how to use the Rio electronic patient records (EPR) system for community and mental health care. NHSmail 2 Training & Guidance. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Records can be created, accessed, and updated at the point of care reducing clinical risk through misinterpretation of hand-written records. /F2 10 0 R RiO(Mental Health)Electronic Patient Health Record SystemCourse, Record ward activity and upload documents to. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We have one patient record; no matter if we are treating a podiatry patient or a mental health patient, we have a single view of a patient's needs. The cookies is used to store the user consent for the cookies in the category "Necessary". /ExtGState But opting out of some of these cookies may affect your browsing experience. Rio manages both administrative and clinical processes and can be tailored to your organisation's specific needs. This also makes it easier to prioritise patients in terms of their risk, accommodate their conditions and ensure they get the right treatments at the right time. % Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Some of our customers experienced a 15% reduction of staff visits to base using Rio Mobilise. We have - now added comment boxes under each symptom rating for staff to record any comments which enhance the BPRS. Access software lets you work the way you want, giving your organisation the power to thrive and grow, Swansea named best location in the UK for hybrid workers, The Access Group acquires ClassForKids and enters the kids club software market, Young people and low-income workers risk being left behind by hybrid working, new research finds, Access PaySuite strengthens payments offering with the acquisition of Pay360, The Access Group reports 43% increase in pro forma revenue, Access People to acquire payroll provider Paycircle. OL6 7SG, Designed by Elegant Themes | Powered by WordPress. Speaking about his current condition and caring for him, Kate said: 'Poor Derek's condition currently covers about 11 specialisms of medical care, so getting all the different departments to . This has resulted in more secure, efficient communication between different teams and improved risk assessment, resulting in better patient care. NHS London says the systems provide part of the foundations for the NHS Care Records Service. This functionality can be used as a method of highlighting vitally important Flexible training endobj /Rotate 0 1 0 obj However, capturing and sharing this information often proves difficult meaning clinicians miss out on important insights into the patients wellbeing and coping strategies.