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If you find that the microwave control pad, or touchpad, doesnt respond, but the display still lights up, then the problem is probably with the control pad. Now its time to remove the control panel. SHOP PARTS What are the common error codes on Samsung microwaves? You can check the connectivity of the touchpad using a multimeter. This can be annoying, but its good to remember that this just means your microwave is working properly by stopping you from using a potentially unsafe appliance. Today we will discuss the SE error code that can appear on Samsung microwaves. in, Hi there! The SE code is generally associated with the microwave beeping several times, displaying the code, and not working until the door has been opened and closed again. Cant figure how to take the door panel apart to reach the actual inside to clean re-seat the cable. They take money from brands to skew results. Twist the humidity sensor clips to disconnect the sensor completely from the microwave oven. Give the open door a good push when you see the door error code. It will even turn on automatically if the microwave is getting too hot. Depending on the microwave, you may need to depress the retaining tabs first before removing the control board. And locate the washers and remove them from the cabinet. Mo display and no operation at all. The five common error codes discussed in the article are e-11, SE, E-24, C-10, C-11, C-12 and C-A0, C-A1, and C-A2. Samsung microwaves are advanced technological inventions with several unique features to make cooking easy. There will be a gap between the layers to give you an idea of how it works. Access the back side of the microwave and disconnect the cabinet from the device. Use this guide to determine the proper way to address the error on your range. If you are unable to clear any code from your oven, please contact the Samsung service center for further support. Privacy Policy - Conditions of Use - Infringement Policy. ASL & LSQ Sign Language Interpretation Service For Samsung Technical Support*. Fast, easy checkout with Shop Samsung App. This is to protect the oven from excessive heat or children who may accidentally touch the oven. Plug the microwave into the electric outlet. The information contained in this website is provided for informational purposes only. Welcome to Urban Home Corner. If these steps don't match, Self Clean or other buttons do not light up or respond, or panel is locked on Samsung oven. Follow the steps mentioned in the article to clear the error codes in your Samsung microwave. Reattach the back panel of the microwave and secure it with screws. Had these appliances for 2 years. When this contact occurs, it completes an electrical circuit that provides input signals to the touchpad. Reattach the control board and reconnect all the wires referring to the photo you took. Follow the steps below to replace the humidity sensor: The e-11 error code will disappear if the humidity sensor is causing the issue. Menu. And microwave control panels are also secured with clips to make them fit on the plastic surface. Locate the control panel and remove the screws that hold it in place. If your unit is in Demo mode, turn it off. Here are common faults that trigger the SE error code on the control panel: The SE error code will show up along with the beep sound. Copyright 1995-2023 SAMSUNG All Rights Reserved. Remove the two screws from the top vent, followed by the one from above the keypad. To participate, please select 'Yes' or 'No' and provide comments and/or the reason for your Watch the video for full details. As we mentioned above, SE code show up on the display when touchpad or one of the buttons is stuck in the ON position. Could you please say what happened to my microwave and what should I do. The microwave. Refrigerator; Cooktop; Oven; Microwave; Dishwasher; Washer; Dryer Check the Control Board. Service Information For Appliance Repair Professionals. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel with 4 Answers - Best Buy Control buttons are pressed for over 10 seconds. After regular, prolonged use the conductive coatings eventually disintegrate and are unable to make a good contact. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? To test if the microwave is heating: Place one cup (250 mL) of water on the microwave turntable. It is how it sends the signal to the touchpad, and the respective function is performed in the microwave. The Samsung DE series consists of reasonably priced microwaves with a sufficient number of features. Plug the microwave oven into the electric outlet. However, there are some information codes thatyou can fix yourself before contacting the Samsung service center. And attach the flangers and secure them with the cabinet. This prevents the proper signals from reaching the control board. Re: Samsung Microwave C-DO Fault. The ovens range from 1.6 to 2.1 cubic feet of capacity, some of them allow for convection. To fix this issue, you must replace the gas sensor. Magnetrons are usually not economical to replace. A microwave oven includes a gas sensor for detecting the concentration of gas developed from a foodstuff disposed in an oven cavity. Apart from this, wiring issues can also be the reason for the e-11 error code. Move your microwave oven from its original position to work on it comfortably. You got this! For more information that may help diagnosis the error code visit the Appliance Repair Technical Support page of this website. One such advanced feature of the Samsung microwave is communicating the faults through specific error codes. Another thing to check is, to remove the ribbon cable from the control board and clean copper connections with an eraser and alcohol propylene. When buttons on the control pad stop working, the SE code will be shown. Before you move on to serious repair, consider resetting your Samsung microwave. Review sites are broken. Remove the screws that secure the control board to the control panel. Follow our step-by-step guide to diagnose the issue and resolve the . Remove the wires that are connected to the control panel. There are a number of a different ways of contacting us via Live Chat, Text, Email and more. Now, reconnect it and turn it on. Place the cabinet into its place and secure it. Follow the steps below to reset the microwave keypad: It will help you clear the control panels error codes or other accidental settings. All rights reserved. This site uses cookies. Step 6: Remove every wire that's connected to the control panel. Step 1: Pull the oven away from the wall. The available settings and options may differ for appliances sold in other countries. These products offer a good value for money, and if you compare prices and features of the microwaves from other brands, you will very likely come back to Samsung. And disconnect the ribbon wires connected to the control panel and keep it aside. However, if you are knowledgeable and would like to give it a try yourself, well discuss how to make these repairs below. Kenmore Oven Heating Element Is Not Working? Does a Samsung microwave have a reset button? You can access the humidity sensor after removing the panel. Any button is stuck or held for more than 10 seconds. A Samsung Microwave displays a E-41 error code when a Easy/Ph Sensor Error has been detected by the internal electronic diagnostics. A microwave that is powering on but simply not cooking is either the interlock switches or switch activators. * For Samsung Supplies information go to: * For S.T.A.R. I can definitely understand the frustration of not being able to use all the great features on this model. Step 2: Slide the vent up, then to your left to remove it completely. The first thing you need to pay attention to is the sensor and the wiring connected with it. The E-24 error code communicates that your microwave is getting extremely hot. Replug your Samsung microwave into the electric outlet and switch on the power. Unplug your microwave from the electric outlet. When a microwave is in Demo mode, you can use all the functions of the microwave, but it won't heat anything. ALWAYS discharge the high-voltage capacitor first if you even think your hands will come close to any HIGH VOLTAGE components. Step 3: Remove the screws which secure the microwave to the cabinet.There will be one screw on each side. Step 2: Disconnect the oven's power cord from the outlet. Speak to one of our dedicated team of experts. Once located, the first thing to do is check the connection with a multimeter to determine if there is continuity. By ticking this box, I accept Samsung Service Updates, including . Sometimes the error code cannot be resolved easily with the information on this page. This is done by unplugging the microwave from the wall or turning the breaker off to it for at least 60 seconds. Also the stencils on the control panel are all peeling off. Clean the control board with compressed air and a dry cloth. If the error code was simply a fluke, the device will start back up and operate perfectly. Begin reassembling the wire harnesses to the new control pad and work backward to put your microwave back together. Press OK. The error code SE displays in the control board of the microwave if the touchpad has issues. 07-21-2022 Replace the new damper and reattach its cover by securing it with screws. Note: The provided information refers to microwaves sold in Canada. In the course of solving the problem, you can independently check and repair the device. Customer Service. Call an LG Support Representative. Allow the microwave to dry if it is probable that moisture in the microwave's electronics is causing the mistake. the HV diode, the capacitor or the magnetron. He stated it is both the major and sub-PCB boards need to be replaced as they are not communicating. Place the top cover of the microwave oven and secure it with the screws. When the input signals are received by the control board from the touchpad or membrane switch, it uses the commands to turn on output relays that control specific microwave components. 2.Open thermal cutout (Magnetron) 3.Open low voltage transformer. Here Is Why. SelectAllSettings, and then select General & Privacy. Thank you for your participation. A microwave that is not turning on or is turning off by itself is usually caused by overheating or a low power supply. The popcorn button keeps coming up c-10 what does that mean - Learn about Samsung - 2.1 Cu. Free standard shipping, exclusive offers and financing options. Often, a simple power cycle can get you back on track. Want to find a quick way to repair your microwave oven? To access the control pad, you will need to first unplug your Samsung microwave, and remove the cabinet. Samsung microwave error code official guide. You can restore all of The Freestyles settings (excluding the network settings) to their factory defaults. It still works in cook time mode. If you find it damaged, you must replace it. Fast, easy checkout with Shop Samsung App. [Quick-Fix] Unplug the range and tighten any loose electrical connections between the electronic control board in the oven and the control panel. Using The Freestyles remote, press and holdHomeuntil the quick settings menu appears. Turn your microwave off from the wall or turn it off from your fuse box. Begin by unplugging the microwave from the electric outlet. These sparks are caused when microwaves react to gold paint on dishes, twist ties and other metallic materials, like aluminum foil. Move your microwave oven to its original position. Please contact us via Live Chat for a faster response. Remove the panels around the microwaves by disconnecting the screws securing the panel. too, so let it dry. Sorry, there is insufficient stock for your cart. During Discover Samsung, get up to $900 enhanced trade-in credit toward Galaxy Z Fold3 5G. Install your new control panel, and attach the cables back into the same places that you took the old ones out from. Step 4: Take out the screw holding the panel. However, if your microwave doesnt heat up at all, it could be in Demo mode. If the error code still shows, consider seeking help from a professional to check if the humidity sensor is getting enough power supply. A Samsung microwave error code SE is usually caused by a faulty touchpad or dirty ribbon cable. In this article, I have discussed the 5 common error codes and the step-by-step process to fix the issue. If you see dE or dC, remove the divider from the oven, and put it back in. Filed Under: Error Codes, Microwave, Samsung. Yet still, theyre not perfect and can malfunction from time to time. If the error codes C-AO, C-A1, and C-A2 are displayed in the control panel, it indicates a functional error has occurred in your microwave oven. By clicking ACCEPT or continuing to browse the site you are agreeing to our use of cookies. The control board generates low voltages that are subsequently supplied to the touchpad. Usually, removing these kind of objects will fix the problem. Samsung microwaves are advanced technological inventions with several unique features to make cooking easy. How to use and set up clock in Samsung microwave, EEPROM(internal memory IC) error/Call service center, Thermistor Sensor failure/Call service center. The microwave has power but is not working. What to do? If the microwave buttons are very worn-out, it is recommended to replace the sensor. Too many are simply trying to capitalize on affiliate revenue. I am John, and I made this website with a team of Home Experts who wanted to share their knowledge and expertise in their field to solve all the problems that you may face in your daily life. Control buttons are pressed for over 10 seconds. If the SE error code persists, follow the steps below to fix the issue. You can purchase a new control panel from a parts supplier. Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Error codes are mixed numbers and letters displayed in the control panel to indicate specific faults and failings. If you see t-E-S-t on the range, you need to turn off Demo mode. To fix the issue, you must check the humidity sensor. The control pad is often attached to the actual control panel, and is generally connected to the electronic control board with flat ribbon style connectors. Your TV will restart automatically. Remove the screws securing the control board. Be sure to check both the touchpad and the control board, as one of these components are probably defective. Please contact us via Live Chat for a faster response. Unplug the microwave from the electric outlet by removing the power cord. Move the microwave from its unit to access the back panel. If any information codes other than the above 6 information codes appear on the display, please contact the Samsung Service Center. 2) Sit in a chair. Fortunately, there's an easy way to tell. Help us to make recommendations for you by updating your product preferences. If the error code persists after switching on the microwave, it indicates a fault that needs to be fixed. If the panel still doesn't respond, service is required. Replace it with the old sensor and secure it with the screws using a screwdriver. Please checkthe table below and try the suggestions. This list explains all the possible fault codes, including . Remove the microwave cabinet this involves removing a few screws from the back of the microwave, and then it should come off (consult your manual if necessary). An error code on your microwave usually means a technician is going to need to take a look at it.