a positive bottom line. We are, therefore, Their concerns are identified through data gathering and analysis, C. Gather and analyze appropriate data. Explain the difference between the legal and ethical duties of a corporation. While Starbucks has demonstrated some level of commitment to the principles of Starbucks regarding labor relations and employee retention, it is also clear that certain problems remain as well. In the end, it means being responsible to our stakeholders. (Select all that apply.) Sample Answer: Greenwashing is the view that companies are acting superficially or are In what ways do customers express their views about trust of company goods and services? OSX Ethics TB Ch03 Defining And Prioritizing Stakeholders, Chapter 3: Defining and Prioritizing Stakeholders, Difficulty: Easy Which of the following is an example of an external stakeholder of an organization? Some Starbucks stores have been accused of deliberately higher only part-time workers for limited numbers of hours for the purpose of avoiding the provision of healthcare and other benefits. AACSB: Application, Difficulty: Moderate Pellentesque dapibus efficitur laoreet. I say this because with many different opinions being thrown in the air, being on the same boat is not the easiest thing. Blooms: Understand Blooms: Understand d. the Louisiana Purchase, South Korean companies like LG and Samsung employ . This includes Mexico, which has a Coca-Cola plant 4 Consolidated net revenues increased 24% to $29.1 billion for the. Rachel Carsons 1962 book, True or false? Advocates of the right to bear arms as well as proponents of gun control have criticized Starbucks for the companys policies regarding the carrying of firearms in Starbucks stores by customers. It is important to focus on employees and customers when considering the ways in which Starbucks is impacted by the principles of stakeholder ethics. Which of the following describes the efficacy of legislation like the California Transparency in Supply Chains Act? d. Corporate personhood, what is a "pay-to-pollute" system that charges a fee or tax to those who discharge carbon into the air? Legal compliances are a set of compound rules (laws) process emphasizes competition and speed.and processes used by attorneys and corporate legal departments to help govern themselves, the companies and/or employees they represent and lastly, the public they serve. How do Donaldson and Preston reconcile the three stakeholder approaches? b. standards of behavior It is the decision a person we chooses to be through the development of habits and the routine actions in which we choose to engage. Many people now a days are very open-minded and whether you like it or not, it is just the reality of todays society. Q: Corporate-level strategy is best described as: a. strategies firms implement to gain a competitive advantage by selectin. d. They have ruled that symbolic speech is always protected. They need to develop sustainable sources of quality beans. Answer: False. In the case of Dodge v. Ford Motor Company, the Michigan Supreme Court ruled in favor of shareholder primacy. CAFOs are condemned by animal rights activists as being harmful to the &\text { Defectives }\\ long-term dialogue to inform the companys decision making and as a core component of its safeguard properties lawsuit 2017; syl johnson chad ochocinco father Blooms: Understand Each employee prides in working in an organization that acknowledges his efforts. (Select all that apply. Academy of Management Review, 22(4), 853886. &\begin{array}{ccccccccccccc} Summarize the ethical debate of whether corporations owe a duty to society or only to their owners. B. shareholders They can be found working as baristas, store managers, or regional executives. OpenStax Business Ethics Test Bank Chapter 3: Defining and Prioritizing Stakeholders Chapter 3: Defining and Prioritizing Stakeholders * = Correct answer Multiple Choice/Fill in the Blank 1. The international standard providing guidance on social responsibility, called ISO 26000, defines a stakeholder as an "individual or group that has an interest in any decision or activity of an organization." Stakeholders may include s uppliers, internal staff, members, customers (including shareholders . Which of the following are well-documented outcomes? consumed by 20% of the worlds population. List and briefly describe the two types of virtues identified by Aristotle. a. the barista at Starbucks b. the Starbucks district manager c. the President and CEO of Starbucks d. customers who go to Starbucks for a latte; Which of the following is not considered a stakeholder? It must determine which are C. remuneration AACSB: Application, Real-world, Difficulty: Moderate A normative approach views stakeholders as ends in themselves rather AACSB: Reflection, Application, Difficulty: Difficult How can entrepreneurs best ensure their customer-service vision is passed on to employees? Starbucks baristas are paid above the minimum wage, even at the entry-level position. Summary. Make a list of Starbucks' goals. \end{array} virtue ethics (the third normative approach)- focuses on the character of the decision-maker. If the heirs of the business owner want to continue the business in their own names, they will be considered a new business, even if they are using the assets of the old business. Once data are validated, managers present the Large corporations such as Draw a T-account for the bank after this first round of loans has been made. It is not necessary to conduct extensive market research. the theory that prosperity depends on extracting wealth or accumulating it from others. A. milk producers* B. urban and suburban communities* C. coffee and tea growers* D. plastic-cover manufacturers; Difficulty: Easy Blooms: Understand AACSB: Ethics. Ben & Jerrys, an ice cream company known for its founders social An external stakeholder is someone who a company recognizes that makes decisions concerning operations. Internal stakeholder In this part Internal stakeholders mean the hotel staff, as well as . A. her portrayal of the character was insincere that uses billions of liters of water in a community where many people are without water. ), True or false? The company has many stakeholders the following are considered the main stakeholders, employees, customers, suppliers and investors. Shareholders are certainly an important component of the stakeholders of a corporation (Freeman & Moutchnik, 2013). Starbucks is a global coffee company that has a diverse group of stakeholders who have an interest in the company's performance and actions. Donec aliquet. According to the I/O Model of Above-Average Returns, which of the following steps should Starbucks complete immediately before implementing a strategy? An analysis of perceived priority of shareholder impact should include which of the following? He has the following security-related information: Parvalue$1,000Couponinterestrate6%Taxbracket20%Cost$930Yearstomaturity10\begin{array}{llll} standards of behavior for professional and personal lives, to uphold honorable standards of behavior. In other words, enculturation is taking control over one's own culture, whereas acculturation is the merge of two cultures. Consult with business partners, managers or other key stakeholders. Henry Ford must operate Ford Motor Company primarily to maximize profit for its shareholders. Legal compliances are a set of compound rules (laws) process emphasizes competition and speed.and processes used by attorneys and corporate legal departments to help govern themselves, the companies and/or employees they represent and lastly, the public they serve. The ExploitDB is a very useful resource for identifying possible weaknesses in your network and for staying up to date on current attacks occurring in other networks". a. U.S. jurisprudence pilgrimages in response to passenger stakeholder interests in making such trips. (Select all that apply. Culture and ethics cannot be separated, because ethical norms have been established over time by, and make sense to, people who share the same background, language, and customs. ), milk producers What research did the BBC Earth Lab cite to prove or disprove that subliminal advertising is real? f(x)=x48x2+16, (A)[1,3](B)[0,2](C)[3,4](A)\ [-1,3]\qquad (B)\ [0,2]\qquad (C)\ [-3,4] which are the universal principles of behavior? Blooms: Apply If those entrepreneurs have good morals, it will come natural and it will show. Ethical standards do not remain the same; they convert in response to evolving situations. (promenades; tarries). Laws dictate all ethical responsibilities that a company may owe key Every stakeholder has different interests depending on their relationship with an. Competitors are one of the most significant external stakeholders of Starbucks. Coffee and tea growers are Starbucks ' main stakeholders who supply the needed raw materials. such as media and government. Which group is most ill prepared to exercise good judgment in the face of subliminal advertising? Since the advent of The Blooms: Remember people do not need some of the promoted products or services. a. courage, decorum, and accountability The two complaints most frequently filed with the Equal Employment Opportunity Commission, which strives to eliminate racial, gender, and religious discrimination in the workplace, are sexual harassment and racial harassment. ), Explore over 16 million step-by-step answers from our library, icitur laoreet. 16 & 14 & 9 & 11 & 15 & 8 & 12 & 16 & 17 & 13 & 15 & 10 & 9 \\ Blooms: Remember d. cap and trade tax, a " moral minimum" means which of the following? Here is a list of some of the most common external stakeholders your organization may work with: Customers Communities Which of the following are factors included when applying a legal definition of diversity? Managing and executing the strategy of a company, B. Supervising middle and senior management, D. Evaluating the salary and benefits of senior management*, Campbell Biology (Jane B. Reece; Lisa A. Urry; Michael L. Cain; Steven A. Wasserman; Peter V. Minorsky), Civilization and its Discontents (Sigmund Freud), Chemistry: The Central Science (Theodore E. Brown; H. Eugene H LeMay; Bruce E. Bursten; Catherine Murphy; Patrick Woodward), Educational Research: Competencies for Analysis and Applications (Gay L. R.; Mills Geoffrey E.; Airasian Peter W.), Forecasting, Time Series, and Regression (Richard T. O'Connell; Anne B. Koehler), Brunner and Suddarth's Textbook of Medical-Surgical Nursing (Janice L. Hinkle; Kerry H. Cheever), Principles of Environmental Science (William P. Cunningham; Mary Ann Cunningham), Business Law: Text and Cases (Kenneth W. Clarkson; Roger LeRoy Miller; Frank B. This is viewed Which legislation was passed in 2002 that mandates reporting transparency by businesses in areas ranging from finance to accounting to supply chain activities? Managing and executing the strategy of a company B. government liaison/lobbying director The following is a guide to engaging successfully with stakeholder groups. For example, an employee has to do what the manager tells them to do because that is what they were taught their entire life, to respect authority figures. STARBUCKS CASE PART 3 - GROUP 1. C. environmental agencies he acknowledged that business was important in nurturing and preserving democracy in Athens. local, state, national, and international laws and regulations. company. After Speaking at the annual shareholders meeting in . true or false: culture and ethics cannot be separated, because ethical norms have been established over time by and make sense to, people who share the same background, language, and customs. Freeman, R. E. & Moutchnik, A. training. beds to show customers the available bed sizes. Read the following scenario and use the following five key questions in stakeholder management to determine how Starbuck's should handle this stakeholder: A few years ago, Starbucks identified three areas in which government could impact the company's ability to maximize profits in its Corporate Social Responsibility Report: (1) U.S. Tax . For the coffee producers, Starbucks' position with regards to their needs can have a tremendous impact on the ways in which other coffee purchasers treat them as well. Protected classes are created by both federal and state law. The Starbucks franchises in New Zealand have also been accused of underpaying their younger workers. It is important to focus on employees and customers when considering the ways in which Starbucks is impacted by the principles of stakeholder ethics. c. business should behave ethically, being responsible to all stakeholders Community members may view big box stores as a threat to small businesses' livelihood. It is important for executives to interact with outside-environment stakeholders such as media and government. Explain Lynn Stouts view of the role of shareholders and the implication for stakeholder The viewpoint articulated by Friedman has slowly given way to a more expansive view of business ethics that is based on the principles of stakeholder theory. Pellentesque dapibus efficitur laoreet. b. ethical principles that apply everywhere despite differences in time, geography and culture They have clearly defined symbolic speech but have ruled that it is never protected. Which of the following statements does not depict deontology? For the fiscal year 2022, group revenue increased by 55 per cent to $1.1 billion from $712 million in the previous year, and this resulted in a profit before tax of $53.7 million compared to a . Which of the following are Starbucks' stakeholders? Blooms: Application a. Samsung's washers had a spin-cycle problem in 2017 Fusce dui lectus, congue vel laoreet ac, dictum vi, ce dui lectus, congue vel laoreet ac, dictum vitae odio. So many customers now . Media While a power-interest grid is usually used to determine the key stakeholders of a business on an ongoing basis, it can also be used to focus on key aspects of a short-term challenge or situation. Starbucks prioritizes employees in its corporate social responsibility efforts. the belief that business is not culturally neutral. Those men later settled Phillips, R. (2003). mysterious plane crashes, the Malaysian government (a stakeholder) and private investors hired a protect than a trademark or patent. b. the Dutch and Native American trade a. milk producers Do you think she believes the brain chemistry of romantic love and the response to rejection is rational or irrational? Explain how the "triple bottom line" goes beyond the traditional goal of shareholder profit. FedEx and UPS. Employees are dissatisfied with the trust they receive from management and are seeking "representation" through unions. Unless key leaders have a vision for the organization and themselves, and a path to achieving it, there can be no balance of beliefs about profitability and responsibility, or integration of business with culture. (Starbucks does not follow the traditional franchising terms.) a. Over time, people change, technology advances just like it has in the past couple of years, and cultural mores shift. ), positive customer experiences Stakeholder management and CSR: Questions and answers. Blooms: Apply True or False: The environment is not considered a stakeholder, True or False: Goodwill . His expertise also extends to areas such as leadership, corporate responsibility and business strategy. B. Supervising middle and senior management "Business and trade" is defined as the exchange of goods and services in a dedicated market for the purpose of commerce and creating value for its owners and investors. Starbucks is an American multinational chain of coffeehouses that retails handcrafted coffee, fresh food items and tea. Nam lacinia pulvinar tortor nec facilisis. The principles of stakeholder ethics overlap with the parallel principles of corporate social responsibility. Which of the following describes the relationship, if any, between the vision and the mission for a company such as Starbucks? C. legislatures Which is the primary law prohibiting religious discrimination in the private sector workplace? Blooms: Analyze, Evaluate What are some amenities companies offer employees that go beyond a legal minimum or The main difference between a bribe and a gift is intent. A decision to be less operations (CAFO). A company's Board of Directors is responsible for guiding CEO succession, which should be a well-planned event. The coffeehouse company must strengthen its competitive advantages accordingly. Which of the following is changing the environment in which many of the world's industries compete? Starbucks Corporate Technology's BI & Analytics team works to achieve this . (Select all that apply. gender b. ethics is about what someone does Job Summary and Mission. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Home4Dance Huddersfield, England, United Kingdom3 weeks agoBe among the first 25 applicantsSee who Home4Dance has hired for this roleNo longer accepting applications. b. courage, honor, and loyalty Stakeholder theory: Reviewing a theory that moves us. The entitlement of the environment to legal status is a long-argued beds, which is acceptable in that culture. * Which are some types of stakeholder relationships that a local chamber of commerce would have? The three Starbucks founders had two things in common: they were all coming from academia, and they all loved coffee and tea. a. her portrayal of the character was insincere Legal compliances are a set of compound rules (laws) process emphasizes competition and speed.and processes used by attorneys and corporate legal departments to help govern themselves, the companies and/or employees they represent and lastly, the public they serve. By having people from different races, genders, religion, and so on, those businesses are proven to outperform othersAlso, adhering to the traditional business practices of the past can cost them talented employees and loyal customers. c. he believed one secures one's own good outside of political science However, many other stakeholders can be identified such as employees, customers, partners, suppliers, creditors, media, NGOs, business support groups, wholesalers, retailers, competitors, communities, government, and the environment. Answer: True, True or false? Global store sales increased 20% year-over-year, led by a strong 22% average increase in sales across all North American stores. Mansell, S. (2013). No.The responsibility a producer has is always being honest, even with their marketing campaigns. Why does a Kantian view typically not govern most management decisions? What CSR lesson did Starbucks convey when it closed its stores for a day? Lorem ipsum dolo, ac, dictum vitae odio. normative, descriptive, and instrumental approaches. The first challenge an employer may face in providing reasonable accommodations under the ADA for employees is trying to find a way on how to get an employee to work or even a substitute on short notice when that same employee is having a hard time getting to work on time because of the medical treatments he/she is undergoing.The second challenge would be having to prove that the reasonable accommodation would be way too hard to do or the money it requires is way out of budget (undue hardship). A. milk producers* In the Supreme Court ruling Citizens United v. Federal Election Commission, which Amendment was at the center of the case? a. pollution tax The successful candidate must be a well-rounded leader who can drive and sustain collaboration with Starbucks stakeholders across both Technology and Business, especially within challenging and . c. actions a firm undertakes to satisfy the base threshold for acting ethically (Select all that apply. Explain how owners benefit from doing business as a corporate entity. Rawls's theory of justice views individuals as human resources, with their natural state as needing governance, and subjects them to a social contract of subjugation. It Answer: False, True or false? Berrett-Koehler Publishers. To achieve a greater degree of diversity in the workplace, managers' goals should encompass which of the following? He had a tire blowout while driving and crashed into a $1,400 fire hydrant. The crash caused$1,600 in damages to his car. Defectives16149111581216171315109121411871215916131110\begin{aligned} b. the doctrine that a corporation has some of the same legal rights and responsibilities enjoyed by natural persons a. implementation of values d. plastic-cover manufacturers, milk producers, Urban and suburban communities, coffee and tea growers, which of the following is not stakeholder of a nonprofit business? About Starbucks Since 1971, Starbucks Coffee Company has been committed to ethically sourcing and roasting high-quality arabica coffee. When expanded it provides a list of search options that will switch the search inputs to match the current selection. c. the freedom and ability to make choices based on one's perception of right and wrong There are dedicated sites Many baristas have eventually become managers and worked their way up into higher positions within management (Mitchell, Agle, & Wood, 1997). b. carbon tax A bribe is given with either an explicit or implied expectation of return that will benefit your business while a gift is given without any expectation of return and does not benefit your business. d. challenges in decision-making, which of the following best exemplifies what ancient athenian ethicists believed? I think of it like renting things temporarily rather than selling them permanently. An employee who works in the graphic design department of a large advertising agency most likely cannot moonlight after business hours for a friend's ________. Partners with stakeholders and business hiring managers to ensure that the project has the skillsets and resources required for delivery. Some prioritization is particular to This incident caused a global A) Employees B) Customers C) Shareholders D) Economy Most business organizations hold three different kinds of beliefs about themselves. a. consumerism Also, it is crucial that the company inform Which of the following does Starbucks consider to be a strong asset that helps it build its revenue gains? The normative approach most appropriately Stakeholders To contribute to sustainable development inside a destination using environmentalism, everyone stakeholders should collaborate systematically to seek collective advantages again for destinations, also to improve the macroeconomic stability of such region's people and support preservation. Fusce dui lectus, congue vel laoreet ac, dictum vitae odio. Which of the following are Starbucks' stakeholders? Employees are one of the most important internal stakeholders of Starbucks. a hypothetical situation in which rational people can arrive at a contract. stakeholder needs. Starbucks steps evinced a social consciousness and focus on stakeholders. Lorem ipsum dolor sit amet, consectetur adipiscing elit. What is a measure that accounts for an organization's results in terms of its effects on profits, planet, and people? Miles, S. (2012). Your description is too short, please give your document a clear desc Comp exam 2 - Study guide for exam 2 for MGMT 333, Exam One Written Notes - Outline of Chapter 22 (Electric Charges and Forces), Chapter 23 (The Electric, A10 Communication- Persuasive Speech. Nam lacinia pulvinar tortor nec facilisis. is corporate opportunism and the possibility that committed stakeholders are exploited. Capitalism, corporations and the social contract: A critique of stakeholder theory. Solicit, evaluate and apply suggestions for improving efficiency and cost effectiveness. AACSB: Application, Ethics, Difficulty: Moderate On the other hand, Starbucks has often been criticized as a firm that is hypocritical in his approach to such matters by claiming to be a company that abides by the principles of stakeholder ethics while treating its employees poorly. Using this, calculate the after-tax cost of the Sony bond given Davids tax bracket. PR Related Events and Strategies & Tactics Used Timeline of Key PR Related Events The airline is now focused on promoting Muslim B. good for business and the right thing to do from an ethical standpoint. Thornton & Ross, part of the Stada group, are one of the UK's fastest-growing, leading producers of household pharmaceutical products & own some of the country's most loved brands such as Covonia, Hedrin, Cetraben as well as the leading disinfectant Zoflora. have? Answer: False, True or false? All Rights Reserved. It is also competing with companies like Peet's Coffee & Tea Company, which have more exclusive products. Secondly, Starbucks Coffee Company is a big name and anybody loves to be associated with a big company. D. It is effective because it expects NGOs, state governments, and political action committees to the same as information from trusted adults, What are some ethical concerns about advertising? Describe at least two ethical duties an employer owes to their employees. The company promotes itself as a firm that seeks to maximize the comfort of its customers, and the provision of top-quality customer service. This is a great way to remind business' that not everything is about the money and how making a few changes can result as success in the long run. D. Present information to the board of directors. urban and suburban communities Explain how Ikea has had to adapt its business model in different countries. premise by lawyers and legal-aid groups. c. the theory that global wealth is static and prosperity comes from wealth through extraction It is ineffective because it only requires disclosure of information about suppliers' working conditions and does not govern those suppliers. MANGMT 4970 EXAM 1 (QUIZ QUESTIONS & CONCEPTS), Allen Cognitive Levels (ACL) & Allen Diagnost, CompTia A+ 220-1001 Core 1 Certification Prac, John David Jackson, Patricia Meglich, Robert Mathis, Sean Valentine, Service Management: Operations, Strategy, and Information Technology, Information Technology Project Management: Providing Measurable Organizational Value.
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