Search please contact our team at Elliott Advocacy through this form. An All-American in squash, Brian competed six times in the Maccabiah Games in Israel. Why they hire technicians who try to murder their customers. It looks like portions of our site are being blocked! He also served as Chairman of the National Cable & Telecommunications Association (NCTA) for two consecutive terms and is Director Emeritus of CableLabs, the research and development consortium for the cable industry, where he served three terms as Chairman. Call the Main Line for Comcasts Executive Offices at (866) 429-0152. Can I get a refund for my Marriott Vacation Club Points? David N. Watson serves as President and Chief Executive Officer, Comcast Cable. How do I contact the CEO of Comcast? Under his leadership, Comcast has grown into a global company uniquely positioned at the intersection of media and technology with three primary businesses, Comcast Cable, NBCUniversal and Sky. For press inquiries only, please call the 24/7 PR hotline at 212-413-6142 or e-mail MSNBCTVinfo@nbcuni.com. The representative kept sending emails and text messages that I couldn't open so I couldn't review the plan, but he overrode the approval process anyways. For a lot of dissatisfied Comcast customers, the next step is to start a legal process. File a complaint with the Federal Communications Commission, which regulates communications service providers. Instead, be savvy about how you escalate your support issues. Wiki User . The stakes are higher, they need more information to help you, and they have more power to actually get things done. Uh-oh, overstock: Wayfair put their surplus on sale for up to 50% off. Call the Main Line for Comcast's Executive Offices at (866) 429-0152. While Comcast still rates well below providers known for great customer service (Verizon, DISH, DIRECTV), Comcast certainly isnt the worst provider out there. Contacting Comcast to initiate arbitration can get them to act some customers with severe complaints against companies like Comcast get compensation in the thousands of dollars. Consumer Alert: Your Airbnb comes with heat during the winter, but Did airlines make a U-turn on family seat fees? Chief Financial Officer. Compliments/Recognize an EmployeeTechnical or Account supportShare Your Experience Tell us what you like, what you love, and ways we can improve: Enter Your Customer Information Preferred Contact Email Address Phone Number on Account Account Number (optional) Salutation MrMsMrs First Name Last Name Street Address Apartment City State Zip Code Trying to get Comcast refunds can be hard. Less Than $6 A Month, Comcast CEO On Expanding Data Caps: The More You Use, The More You Pay, Here Is Comcasts 10-Point Action Plan For Winning Over Customers, May 8: Last Day To Sound Off About The Real IDAct, easy it is for criminals to social engineer your personal info. $27,356,996 View details. How to Reach a Real Person at Comcast/Xfinity. Comcast Corporate Office Comcast Corporate Headquarters. Tom Karinshak how do i contact comcast executives. Begin typing your search term above and press enter to search. How can you contact Brian Roberts CEO of Comcast? Best of the Best. Pay Rank By Title In Telecom industry. Take it from meyou need to play ball too, or you'll miss a great opportunity. What are Virginia Woolf views on modern fiction? Title photo made using Musicman (Shutterstock) and Faysal (Shutterstock). Comcast Corporation Comcast Center 1701 JFK Boulevard Philadelphia, PA 19103. Brian has worked at Comcast since graduating from The Wharton School of the University of Pennsylvania. View David Watson's business profile as President & Chief Executive Officer (Comcast Cable) at Comcast. Routing number of commercial bank of Ethiopia? With a little patience and the right tricks, you may be able to have your issue resolved from the get-go. Contact the Comcast Board by E-mail audit_committee_chair@comcast.com The Secretary, or his designee, promptly reviews all such correspondence and, as appropriate, forwards any correspondence to the Board or other addressee based on the subject matter of the correspondence. Demand Consumer Arbitration from Comcast under your Comcast contract. Brian L. Roberts is Chairman and CEO of Comcast Corporation. Comcast Cable, LLC operates its home cable service under the name Xfinity. Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. Get help going virtual. Whoops! Where is it? If it's not, you'll be happy you still have someone who's familiar with your issue. June 14, 2022; utpal parrikar education . The inside track to contact Comcast Xfinity execs. At the FCC Consumer Complaint Center, you can either file a complaint or get information about cable and satellite TV consumer issues. This way, you get a consistent experience. The rates charged for this type of programming are not regulated. Complete the form and select SUBMIT NOTE. air pollution monitoring & mapping; artificial intelligence in agriculture; coastal flooding & management There's usually no wait time, and the agents are specially trained to be helpful and expedite your issue. Call the Main Line for Comcasts Executive Offices at (866) 429-0152. I went this route with my issue with Verizon Wireless after exhausting both their regular support and Twitter support channels, and got a call back within an hour after my email, from two different executive CS reps eager to resolve my issue. The Elliott Report is supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. By figuring out the internal email address structure of the company and the names of the VPs or executives you want to reach out to (namely, VPs of customer service, or regional vice presidents) you can email your concerns directly to someone who will, at least, put them in the hands of someone who can address them appropriately. If that sounds familiar, you're not alone. Location: 1500 Market Street, Philadelphia, 19102-2148, Pennsylvania. How do I contact Comcast executives? Why wont Comcast remove my early termination fee? When customer service cant solve your problem, whats the next way to try to contact Comcast? Check your browser settings or contact your network I ran into that problem with a bank a few years back: I called to complain about fees on my account, and got the "there's no manager here/I'm the manager but I'm actually the guy next to the person you last talked to" line (I worked in tech support. Analyst: How Much Does Comcast Lose If You Cut The Cord? The email address is comcastcares_support@comcast.com. We've mentioned that it's important to be clear, concise, stick to the facts (and avoid your life story), and go right for what you want. There's no reason you should ever feel like you're stuck, or have no one to escalate to. Comcast Customer Service - Xfinity Technical Support How can we help? Less Than $6 A Month, Reader Gets 5-Month Old Overcharge Fixed After Calling Tmobile ExecutiveSwitchboard, How To Launch An Executive Email Carpet Bomb. You probably wont get through to a senior executive directly, but their assistant will often transfer you to an escalated customer service process that is more likely to get results. You can try to reach out to the company . We've all been there: You call customer service, get bounced around, transferred, and dropped. It looks like portions of our site are being blocked! When I did, suddenly the game changed, and I wasn't just a customer with a problem, I was also a partner in getting my issue fixed. FCC: Nuh-Uh. At this direct line to Comcasts corporate office you can ask to speak with senior Comcast executives like the CEO or General Counsel (Comcasts top lawyer). We all want a quick, happy resolution to our problems, and we all know that calling an 800 number usually isn't a good way to get it. Menu. Comcasts key executives include Brian Roberts and 33 others. Comcast Fights Back Against Washington States Potential $3.6B Deceptive Service Plan Lawsuit, Comcast Still Not Quite Sure If Its $70 Gigabit Offer In Chicago Actually Exists, Comcast Must Pay $33M To Settle Charges It Listed 75,000 Unlisted Phone Numbers, Why Your Cable Company Doesnt Always Know If Your New Address Gets Service, Analyst: How Much Does Comcast Lose If You Cut The Cord? Brian has worked at Comcast since graduating from The Wharton School of the University of Pennsylvania. It does not purport to be complete or to describe the consequences that may apply to you given your particular taxes. Tom Karinshak (Comcasts contract is written to avoid class action lawsuits in regular court). If you go right to the top tiers without a case history, youll get immediately handed down to the regular customer service queue. Comcast.net (Comcast) provides IMAP access to your Comcast.net (Comcast) account, so you can connect to your email from mobile devices and desktop email clients.Setup Your Comcast.net Account with Your Email Program Using IMAP. Total Compensation. Can a vacation rental host cancel my stay and keep my money? They are really a light for us in a very hard time. If you are writing a letter to register a complaint, remember to use professional and courteous language, be specific when describing the problem, and state how you hope Comcast can remedy the situation. For general questions, call 1-888-225-5322 (TTY: 1-888-835-5322). Philadelphia, PA 19102 After your issue is resolved, stay in touch with the reps you spoke to. We've learned that Comcast has a special customer service department just for wealthy and famous customers. It often gets customers what they want, but can take some navigation. Sometimes the only thing you can do is get names, write down the times you called, hang up, and take a deep breath. At this direct line to Comcast's corporate office you can ask to speak with senior Comcast executives like the CEO or General Counsel (Comcast's top lawyer). The address for the corporate headquarters of Comcast Cable is One Comcast Center, Philadelphia, PA 19103-2838. distance learning to work-from-home. Their goal is for you to go away happy enough that you won't leave or cancel your services. Comcast / Xfinity phone numbers +1 800 934 6489 39 32 10% Support +1 877 231 8749 11 17 Hospitality - Questions & Ordering More phone numbers What is Comcast / Xfinity's email addresses? We added a telephone field to our website this week due to the businesses (including USPS) that were calling us to get in touch with users.Companies know the cost of poor customer service, as its the key driver for customers leaving.