You can add a backup credit card for Auto-Reload purchases, so if your primary funding source is declined, your order will be charged to your backup card. PDF Clipper Cancellation Form Report a lost, stolen, damaged or defective card and discuss replacement options. School attendance clipped by new transit passes - Oakland North Clipper is a regional transit card that can be used on all transit in the Bay Area. If you are not on the boat 15 minutes before the boat is scheduled to leave, you forfeit your seat and your fare. View vessel seating chart for San Juan Clipper. There is a 50 cent surcharge per trip for Blue tickets. For the quickest response, please use our Contact Us page to submit your request or call our Reservations team at 800-888-2535. . learn more. As others have said, it's RFID interference with other cards that's likely the problem. New to Clipper? What Clipper services are available during the COVID-19 outbreak? In Seattle, the nearby Bell Street Pier garage is located at 9 Wall Street, directly across Alaskan Way from the Edgewater Hotel. Please visit theGovernment of Canadas websitefor more information. To make a bicycle reservation in advance, please call our call center or reach out via email on our Contact Us form. International travelers, including Canadian citizens, will need proof of being fully vaccinated against COVID-19. Riders are encouraged to get a Clipper Card to avoid the surcharge. When booking online, please mark the box noting that a guest will require standard wheelchair assistance and contact us with any questions so that we may add a note to your reservation. To add a card to your Android phone, open Google Pay and click the + sign. ADVANCE Fare Round-Trip only: Advanced purchase fares must be purchased a minimum of 2 days prior to travel date, non-refundable. Should you want to change your booking in any capacity, a $15 USD fee will be charged. However, they will need to keep their plastic cards for proof of eligibility if asked by a fare inspector. 213-204-2900. Yes. All discounts are set up in advance through Clipper. Learn more about Clipper START and how to apply here. Yours is the first email Ive gotten on this issue. Log in to your account to add a Backup Payment method. You can bring pets onboard the Victoria Clipper and San Juan Clipper ferries, if they are in a carrier and accompanied by a person (animals cannot be transported as cargo). STANDARD Fares Round-Trip only: Standard fares are fully refundable for cancellations received 2 or more days prior to travel, non-refundable within 48 hours of travel date. Select Clipper card and follow the instructions to add a card and load value. The bow of the vessel is also opened up when we are stopped to observe whales and sealife. We work with a highly-vetted portfolio of outstanding hotel partners to offer you great deals on overnight stays. Tag again or use another payment method. Yes, there are two classes of seating for our whale watching tours, Standard (non-window aisle) and Premium (window aisle) seating. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Clipper card pending passes cash value I have loaded a lot of money on a clipper card through the website months ago. Infants under 1 (<1) are free on the Clipper, but are not provided a seat. If you hear two beeps, your value is low. If you are setting up automatic reloading (Auto-Reload) with a bank account, allow an additional 10 days for value to be available. Where To Use | Clipper When traveling between the United States and Canada it will be necessary to pass through Customs and Passport Control on either leg of the trip. I've found putting the Clipper as close as possible to the outside of one side of my wallet and then being careful to always tap with that side down helps. If you are using a Clipper card (both with plastic card or on your iOS or Android smart device): When you get to the fare gate, you simply need to tag and go to pay for your ride. Your mobile wallet will display purchase options for your selected Clipper card. 5 6 6 comments Best Add a Comment BooksandPandas 1 yr. ago I would give them a call! My card/value was blocked due to an expired credit card. For your guests traveling to Canada, please read our ID and Requirements page carefully before booking travel. 877.878.8883. We took that balance and put most of it onto our Clipper cards, for the day that we would once again ride the rails. You will need to use this new email address the next time you log in to your online account. Please have your vaccination card or a photo of it ready in the event you are asked to show it. Clipper card pending passes cash value. It currently shows I have the amount in the pending passes area but shows I have it in cash value. Learn more about required travel documents. If your Clipper card on your phone does not work, please contact Clipper Customer Service at 877-878-8883. Clipper Customer Service 877.878.8883 TDD/TTY: 711 or 800.735.2929 Monday-Friday 7 a.m.-7 p.m. Saturday 7 a.m.-4 p.m. You can use our automated phone service 24/7 to check balances and pass expiration dates. Both discount and regular Clipper cards can be ordered and managed online. Using Clipper. Registered cardholders can report lost, stolen or damaged cards and request replacements. I called Clipper customer service and all I was able to find out after they located my supposed card via an old address (I wasn't great about updating my address and I've moved quite a bit) and my partner's clipper card is at the same address. If you add value to a plastic card using the Clipper app, it will take as long as a card normally does for the value to be available. For more detailed step-by-step instructions on how to add a new Clipper card to your phone, please go to Clipper'sApple Paypage orGoogle Paypage for more information. Be sure you tap on Caltrain's platform. You can add a Clipper card to your iPhone or Android phone: To add a card to your iPhone (or Apple Watch), open the Apple Wallet app and click the + plus icon. Clipper is an all-in-one transit card that keeps track of any passes, and value that you load onto it, while applying all applicable fares, discounts and transfer rules. Muni Fares & Passes | SFGOV - San Francisco Bicycle space is highly limited on both vessels and treated on a first booked, first served basis. Passengers will board the vessel after clearing through U.S. Customs and Border Protection Immigration processing. My wife tried to the use the card lately since ac just started charging but they told her it didn't no have enough. We strongly encourage customers to take advantage of the time to unplug from technology! Be sure to call your bank and credit card companies before departing to avoid any surprise charges and to inform them of your travel plans to prevent your card from being deactivated. For all cards (plastic and cards on your phone) with BART HVD, value will be available in the normal reload time frame. Once your order is stored on Clipper readers and fare gates, you can tag your card to them to pick up the value. Roadshow. How can I set up my card to automatically reload? Select an amount of cash value or transit pass you want to load, and indicate you want to Auto-Reload this value. Loading Value and Automatic reloading. When you set up Auto-Reload or load value to your card online or by phone, you have 6 months from the order date to tag your card to a Clipper reader to load cash value and 31-day passes. The money is still missing. Your Auto-Reload is now cancelled, but your online account will not reflect this until the next time you tag your card. You are required to process through U.S. Customs & Border Protection Immigration processing before boarding any departure from Victoria. Visit Us Get an adult, Youth or Senior Clipper card Gary Richards has covered traffic and transportation in the Bay Area as Mr. Roadshow since 1992. Riders are also able to add enough fare to a paper ticket to exit the station usingadd fare machines located inside the paid area. However, you will need to register your card as part of the process, if you havent already done so. Please note that we are unable to accommodate motorized wheelchairs on San Juan Clipper due to space and boarding constraints. How do I pick up the value on my clipper card? : AskSF - reddit CA-Clipper 5.3 . Guide To CA-Clipper - Long Entry - ITLnet Please visit theUS Homeland Security websitefor more information. You may also bring other food onboard, but no outside alcohol may be consumed onboard. Please reach out via our Contact Us page with questions and we will assist as quickly as possible in responding to your inquiry. Will the toll lanes reduce traffic jams? The passenger-only round-trip fare for the Victoria Clipper ferry ranges from $115 USD $160 USD for a 7-day advance purchase round-trip ticket depending on the time of year. If you used your old card with a transit benefit program, BART EZ Rider Parking or Bay Wheels, you will need to give that provider your new card serial number. There is a 50 cent surcharge per trip for paper tickets. See full menu. If you are a booked guest, you can quickly change or confirm your San Juan Clipper seats by visiting our seat selection portal. Bicycles are charged a handling fee each way between Seattle and Victoria, BC and will be paid for at the ticket counter on your day of travel. Paper Tickets The RTC Clipper card is a photo identification card. Update your spam filter by adding custserv@clippercard.comto your list of approved email addresses. So if your primary funding source is declined, your order will be charged to your backup card. Visit clippercard.com and buy online. and our Please allow ample time in your schedule to check in required luggage. See the, To add a card to your Android phone, open Google Pay and click the + sign. How long do I have to pick up the value before it expires? Yes, there is. Many businesses in Victoria accept U.S. dollars, but they are able to set their own exchange rate, so the rates may vary from store to storeand change will be given in Canadian dollars. Effective October 1, 2022, all travelers entering Canada, regardless of citizenship, no longer have to: Submit public health information through the ArriveCAN app or website Provide proof of vaccination Undergo pre- or on-arrival testing Carry out COVID-19-related quarantine or isolation Monitor and report if they develop signs or symptoms of COVID-19 upon arriving to Canada. You can also ask a transit agency ticket office or Clipper Customer Service Center to tag your card. You have up to 6 months to spend down your balance, so you can load the funds. RTC customers can transfer their RTC cards to their phones for mobile payment and continue to receive all their discounts, but their plastic card can then no longer be used for fare payment. Your session is about to expire due to inactivity. You can use cash value on all transit systems that accept Clipper. This page includes Proof of eligibility, Eligibility change, and Balance transfers. Why isnt it on my Clipper card? You are allowed to check up to two pieces of luggage on the Victoria Clipper fast ferry at the cost of $20.00 USD / $25.00 CAD (Credit Card ONLY, Cash NOT accepted) per checked bag per leg of travel. Clipper defines a child as 11 years and younger, but hotels and tours may have different child ages. If you place your order by midnight, you can usually pick it up in the next 1 to 2 days. Seating class changes between Standard and Premium seating will require agent assistance. A couple of things have to happen before you can use the value. Choose to stay logged in or to log out. Our terminal in Seattle is only open 6:30am 10:30am for check-in and processing. Help | Clipper Vista Panoramic Upgraded window seats in Vista Class. For all other cards on your phone without HVD, value will be available immediately. will be charged $40.00 USD / $45.00 CAD (Credit Card ONLY, Cash NOT accepted) per leg of travel. Clipper Customer Service | bart.gov Be sure to review the paper ticket fare chart at the station. Phone. You can also add value through the Clipper app. Clipper is a regional transit card that can be used on all transit in the Bay Area. Key Clipper information translated to Spanish. If you do not receive your transit benefit value by the first day of the benefit month, please contact Clipper Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929).
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